Trigger words: personal history
Indicator sentences: You mean your history in regards to, {F uh } -- -- the charge card company or something like that? /
Negotiation parts: {D Well, } {F um. } -/ {D Well, } yes, /{D well, } for instance, yes, {F um, } /{C and } they'll probably goes into other things, like, {D you know, } your records with the government or utility companies or anything. /