WMN: FUK_786

Type: WMN: non-understanding

Meaning: situated meaning

Context: Spoken interaction

Corpus: British National Corpus

URL: http://www.natcorp.ox.ac.uk/

License: http://www.natcorp.ox.ac.uk/docs/licence.html

Sequences for same dialogue:

Dialogue: FUK

[PS1V0]

Does anybody else want a biscuit ?

[PS1UV]

Yes please .

[FUKPSUNK]

[UNCLEAR] might as well .

[FUKPSUNK]

[UNCLEAR]

[PS1V0]

Anyway can we after , they , they wanted a few predictions . What was the next thing they also want ?

[PS1UW]

They want a spread of expenditure for the contract works So what we agreed with them is that we will forthwith start sending them client reports and I 've asked them if they will report back to us whether the client reports are in the form they want them . Because we feel that the client repor Some within the management team feel that the client reports , as we are proposing to issue them are heavy . In other words there 's too much information in them . So they 've agreed to cooperate with us in er putting together a client report or , or , or , or devising client reports which have a minimum of information but the information that they require . Not the information that we think they require . An and I 'd like that team briefing as well . Cos it 's quite disappointing that we actually er agreed that we 'd start issuing client reports about two months , and as far as I 'm aware nobody started issuing them .

[PS1UU]

[UNCLEAR] Leeds North Wes

[PS1UT]

[UNCLEAR] gon na have to wait for the erm

[PS1UU]

No . That 's done .

[PS1UT]

That 's all done ?

[PS1UU]

A a apart from Chris and Bill , I 've sat down with all the M S fours an and been through the changes to the appointment contract , and how they now erm form the basis of the er interim client report . Th the , the , the interim client report is ready I mean you could use it today . Erm if that 's what people [UNCLEAR] . Er if you like when I go through it with Chris and Bill , I 'll you know invite you in and we 'll we 'll , we 'll , we 'll [UNCLEAR] .

[PS1UT]

[UNCLEAR] you say . Well so in other words you have n't done the bridge office ?

[PS1UU]

That 's right .

[PS1UT]

Yeah .

[PS1UU]

Because they were n't available when

[PS1UT]

Yeah .

[PS1UU]

when I did everybody else and erm I , I [UNCLEAR]

[PS1UT]

Oh yeah . I 'd like to be in on that .

[PS1UU]

Yeah . Er but but the report , er the database has now been rationalized in accordance with the paper I 've put to you .

[FUKPSUNK]

Yeah .

[PS1UU]

The appointment contracts and variations have been changed in accordance with the paper I 've put to you . The sort of Toytown Railway example is now up and running . The interim client report which I showed as , again as an example which I provided you a copy with , is now available . So effectively you 've had that information all you 've actually got to do is to make sure that the text within the general notes of the

[PS1UT]

Mm . [UNCLEAR]

[PS1UU]

database is relevant and then on all open projects your clerks can produce these reports for your project coordinators to sign off . The only problem is that the first time you do it for each project if it 's a ne if it 's a an old project , then we are going to have to put something in the field which summarizes the total remit for the whole of the group to date . Er a and that 's a one off exercise

[PS1UV]

I , I think we should let old projects run the , run the course frankly .

[PS1UU]

Well [UNCLEAR] you ca n't do that with bridge projects Jim . Y you can in

[PS1UV]

Well no . No .

[PS1UU]

your office but you ca n't do it

[PS1UV]

We 'll put in large ones but I mean I 've got a you know

[PS1UU]

No . No . No . No . [UNCLEAR]

[PS1UV]

a hundred projects that will disappear in three months . [UNCLEAR]

[PS1UU]

That 's right . A a and we just let those disappear and evaporate .

[PS1UV]

Yeah .

[PS1UU]

Yes . I , I 'm not for a minute suggesting that er th that for the small projects that we do that . But most of Roger 's projects

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

w would need tha that remit .

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

A and really the remit is nothing other than something like undertake erm er survey work , design , detailed drawings or the reconstruction or repairs to blah blah blah blah including pre-imposed contract work . End of story . Unless we vary and [UNCLEAR] it i i i we just need to put that in . A and I can get er Ken [ANONYMIZATION] and my clerks to ferret through the old contracts , and all the variations that we 've had to date , and come up with a suggested erm latest remit for the project coordinator to approve . If that 's what it wants . I mean er that 's a service I 'm quite happy to offer . Erm so really you tell me which jobs you 're gon na send reports out on , a and erm that you would like that particular field sorting out , and I will get Ken and Amanda and Kerry to er t to get something in there , so that when you pull it off erm you 're happy with it or we can then edit it . It then g sets the thing right for the next variation as well , cos you use that variation er use that er latest remit within the subsequent variations to the appointment contract .

[PS1UW]

I 've just looked through my notes o of the meeting . They wanted from us an assurance that we would continue to provide the level of service that we have done in the past . Because they were concerned about rumours they 'd heard of staff shortages within the C E D G.

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

Perhaps we should be a bit more careful about whingeing about losing staff to Regional Railways and

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

other people . Er a and just get on and bite the bullet and do something about it .

[PS1UW]

And get on and , that 's right . And get work done .

[PS1US]

But they 're pinching them . [UNCLEAR] ridiculous it 's their department that 's

[FUKPSUNK]

[UNCLEAR]

[PS1US]

taking them all .

[PS1UU]

Yes . But if we do n't

[PS1UW]

But Terry they 're the client

[PS1UU]

There 's a fact of life is n't it ?

[PS1UW]

the client .

[PS1US]

Well you did n't have to , yeah . But we did n't have to , what I mean the point is that we did n't have to tell , have to tell them , they already knew . They knew that Ian [ANONYMIZATION] had taken er or was about to take some [UNCLEAR] and they knew that er

[PS1UW]

Yeah . But you 've got , you have n't got a problem with [UNCLEAR]

[PS1US]

that old Brian [ANONYMIZATION] 's gone .

[PS1UW]

but I , I , as I understand it you have n't got a problem with workload . In fac I , from what I understand is that you 've got a problem with shortage of workload .

[PS1US]

Yeah . Well I ca n't stop their perception of the fact that the staff that are disappearing out of the office come from the P T section .

[PS1UW]

Yeah . But [UNCLEAR] . You ca n't stop it but you can influence it . I mean if , if our , if , if we 're going around whingeing that [UNCLEAR] a

[PS1US]

But we 're not .

[PS1UW]

shortage of staff , but that was their perception Terry . Their perception was that we , we had a desperate shortage of staff

[PS1US]

Yeah .

[PS1UW]

and we were n't gon na provide them with the level of service that [UNCLEAR]

[PS1UU]

They got the

[PS1UW]

[UNCLEAR]

[PS1US]

[UNCLEAR]

[PS1UW]

[UNCLEAR]

[PS1UU]

They got the feeling that we were on the ropes and I , I mean if

[PS1US]

[UNCLEAR]

[PS1UU]

even if we are we should we should be managing that internally .

[PS1US]

[UNCLEAR]

[PS1US]

No . No . [UNCLEAR]

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

What I , w w what we 've done is we 've assured them that we will provide the level of service that they 've had previously and if need be

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

we will buy staff in ,

[PS1US]

Yeah .

[PS1UW]

agency staff or whatever ,

[PS1US]

Yeah .

[PS1UW]

to continue to provide them with that service .

[PS1UU]

Yeah .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

Okay ?

[FUKPSUNK]

Yeah .

[PS1US]

Aye actually you do need

[PS1UW]

That 's an assurance that we 've given them .

[PS1US]

Yes . A actually that rumour though has n't come from us so the comment about whingeing was wrong .

[PS1UW]

I 'm not bothered about where it comes from .

[PS1US]

No . But it was n't but you see it 's the fact that Ian [ANONYMIZATION] 's gone . R Bob [ANONYMIZATION] 's gone . Brian [ANONYMIZATION] 's gone . Robert [ANONYMIZATION] 's gone . All within the past about eighteen months and they were all from P T fro from Regional Railways P T type jobs . Tha that 's what 's happened .

[PS1UW]

Fine .

[PS1US]

They 've picked up their own vibes .

[PS1UW]

Do n't take it negatively .

[PS1US]

Mm .

[PS1UW]

The , the , the positive message is that

[PS1US]

Yeah .

[PS1UW]

we 've given them assurance that we will provide the level of service

[PS1US]

[UNCLEAR] . Good .

[PS1UW]

and we need to do it .

[FUKPSUNK]

Mm .

[PS1UW]

The second thing is that erm with regard to future pro projects , Regional Railways have decreed , that we will only get work through competitive tender .

[PS1UU]

No . Regional Railways North East Investment have decreed that we will only get work

[FUKPSUNK]

Yeah .

[PS1UU]

on competitive tender .

[FUKPSUNK]

Okay .

[PS1UW]

I understood it was Regional Railways

[PS1UU]

It was those [UNCLEAR]

[PS1UW]

Headquarters who 'd decreed that we would only get work by [UNCLEAR]

[FUKPSUNK]

Yeah .

[PS1UU]

I ca n't see

[PS1US]

It 's [UNCLEAR] it 's

[PS1UU]

I

[PS1UW]

I [UNCLEAR]

[PS1UU]

Right . Okay .

[PS1UU]

I I I 'll I 'll check that

[PS1UW]

Can you ?

[PS1UU]

with Richard [ANONYMIZATION] then and see

[PS1UW]

Yeah .

[PS1UU]

whether or not we 're gon na be in the same situation on erm

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

on maintenance jobs .

[PS1UW]

Yeah .

[PS1UU]

I see this as a positive element because here for once the client 's gon na have to sit down and produce a specification

[PS1US]

Put down [UNCLEAR] remit .

[PS1UU]

and a remit .

[PS1US]

Right . I do n't think they 've realized [UNCLEAR]

[PS1UU]

And then we will go into bat on a fixed price and we 'll charge him that , whatever .

[PS1UW]

And if there 's a variation order we will issue a variation order [UNCLEAR]

[PS1UU]

And we will become

[PS1UW]

variation .

[PS1UU]

we will become more professional

[PS1US]

Correct .

[PS1UU]

on those jobs .

[PS1US]

And it will cost him more money administrating .

[PS1UU]

Er that

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

does n't matter i it , it , it , it will

[PS1UT]

[UNCLEAR]

[PS1UU]

be a good exercise for us t to take advantage over this er

[PS1US]

I 've warned them [UNCLEAR] . [UNCLEAR] ?

[PS1UW]

Yeah . I I , what I would say cos we will be competing against Birmingham and Glasgow . Right ? We retain the work that we 've already got with them . Okay ? And th then we 've got a lot of work at the moment which we 'll retain .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

The future projects we 're gon na have to obtain competitively .

[PS1US]

So we 're te we 're team briefing that as well ?

[PS1UW]

Yes .

[PS1UU]

Yes .

[PS1UV]

Are we team briefing it North East , or the whole of Regional Railways ?

[PS1UU]

Let's say that we have been , we 've been

[PS1UW]

Stick with North East [UNCLEAR]

[PS1UU]

advised by the New Works Manager of Regional Railways North East that work from him

[PS1UW]

Mm . Will be

[PS1UU]

w will be o only obtained via competitive

[PS1UW]

We 'll have to compete for [UNCLEAR] .

[PS1UU]

tender .

[PS1US]

Now the relevant point about briefing this is a you 've mentioned Glasgow and Birmingham that I already knew about , that we 're tendering against . But there is was some intimation that it would go externally as well .

[PS1UU]

Right .

[PS1UW]

Right . I , I ca n't comment on that Terry that is not something

[PS1US]

Well

[PS1UW]

that Keith 's

[PS1US]

right . Okay .

[PS1UU]

But he certainly did n't suggest that .

[PS1UW]

No .

[PS1UU]

A a a and that 's gon na cause him all sorts of admin type er

[PS1UW]

Specification problems .

[FUKPSUNK]

Yes .

[PS1UU]

well specification and training I mean what 's he gon na do about getting people

[PS1US]

P P T S

[PS1UU]

on the track ?

[PS1UW]

That , that 's not my understanding

[PS1UU]

I do n't think that 's

[PS1UW]

at the moment .

[PS1UU]

No .

[PS1US]

Okay .

[PS1UW]

Now I think as a management team we need to think about what our strategy , our tactics are gon na be with regard to this . Erm because if we look at our experiences with Crossrail , if you d w what do we do ? Do we go in low ?

[PS1US]

No .

[PS1UW]

And then , and then , then try and get money on the [UNCLEAR]

[PS1US]

If I was tender if , if

[PS1UW]

[UNCLEAR] go in ?

[PS1US]

But [UNCLEAR] . No . But if , if our fee bids , that have been going in so far , are there or thereabouts and having monitored [UNCLEAR] reports for quite a while , tendencies and yes some are under and some are a bit over but in general they 're not th they 're not that far out . Then we 've got ta , we 've got ta continue to tender on that same footing .

[PS1UY]

[UNCLEAR]

[PS1US]

We ca n't buy every job .

[PS1UY]

But a w a word

[PS1US]

[UNCLEAR]

[PS1UY]

a word of er caution

[PS1US]

[UNCLEAR]

[PS1UY]

here is it 's , it 's er , er

[PS1UV]

[UNCLEAR]

[PS1UY]

a bad scene that it 's only gon na be on certain jobs . If I can just quote our experience er on this , erm

[FUKPSUNK]

[UNCLEAR]

[PS1UY]

we , I was able to compare our costs for design at Hounslow just er in the , just er south of Rug Rugby .

[PS1UW]

Mhm .

[PS1UY]

Birmingham quoted six thousand . We actually did the job for just under five . Er that was n't er on competition though , th that was er an Intercity job which Birmingham said they could do it for that figure .

[PS1UW]

Mm .

[PS1UY]

Where we 've been doing comparable work on er the Kings Cross Project , we wer we told by the old project team that we were very much cheaper than Birmingham . And better but that was another story . When we actually went to competitive tender , which was for a route improvement down near Leicester , they undercut us . The w we put in what we thought was a completely fair er , er quotation for what we were doing . Bearing in mind we have the more difficult travelling but they undercut us . And my suspicion is they put in a selectively low bid on that particular job . Erm we also lost out on permanent way standard drawings against the Glasgow office who were desperate for work .

[PS1UW]

Mm .

[PS1UY]

They put in th er a cheap price . They got the entire work . They ran out of money , and they 've had to be supplemented since to get the job finished .

[FUKPSUNK]

[UNCLEAR]

[PS1UY]

S so they were

[PS1UW]

That 's why it 's precisely

[PS1UY]

they were

[PS1UW]

[UNCLEAR] . Thank you for that [UNCLEAR] .

[PS1UT]

But on that Leic th th the Leicester job that you l erm

[PS1UY]

The [UNCLEAR] line ?

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

Yeah . You 'd adopted the same philosophy of pricing that . You ha because you suddenly realized you were

[PS1UW]

[UNCLEAR] price sensibly .

[PS1UY]

in competitive tender you did n't change your philosophy ?

[PS1US]

Yeah . I think you 've got to price sensibly .

[PS1UY]

I , I , I did not . Er , er w we costed out the

[FUKPSUNK]

[UNCLEAR]

[PS1UY]

job how we were going to do it our normal procedure .

[FUKPSUNK]

Yeah . Yeah . Mm .

[PS1UY]

The only thing I did n't have control of w were the rates we 're charging . I mean

[PS1UU]

Mm .

[PS1UY]

purely departmentally I

[PS1UU]

Mm .

[PS1UY]

could have t have knocked about twenty percent off my rates and still got them even . Which incidentally would have been enough to get the job .

[FUKPSUNK]

Yeah .

[PS1UY]

Er

[FUKPSUNK]

Yeah .

[PS1UY]

but erm beware . It it 's a bad scene when it 's i if , if it 's universal , if they , if they 're put in [UNCLEAR] bids eventually they 'll bankrupt themselves . But when it 's selective

[FUKPSUNK]

[UNCLEAR]

[PS1UY]

and they 've got a whole market to go

[FUKPSUNK]

Mm .

[PS1UY]

back on , erm

[FUKPSUNK]

They 're in a [UNCLEAR] .

[PS1UY]

my experience is they , they , they put in artificially low bids .

[PS1UW]

Be because they 're owned by Regional Railways and Re i if they lose money Regional Railways will [UNCLEAR] .

[PS1US]

But why are n't Intercity asking Birmingham to tender against us for Intercity jobs ?

[PS1UY]

Do n't even think about it .

[PS1UW]

L let , let it

[PS1UU]

Yeah . We do n't want to work hard .

[PS1UW]

[UNCLEAR] th that I 've thought about very seriously but , but Terry , think about this . What proportion of their work is Intercity ? Compared with what proportion of our work is Regional Railways ?

[PS1US]

Tt I would n't know .

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

[UNCLEAR]

[PS1UU]

Anyway that looks like the only tribute problem for this financial year is n't it ? Because next financial

[FUKPSUNK]

Mm .

[PS1UU]

year if we 're still within B R we certainly wo n't

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

be part of erm

[PS1UT]

Intercity ?

[PS1UU]

Intercity or Regional Railways .

[PS1US]

That 's right .

[PS1UU]

So Birmingham wo n't be part of Regional Railways . I mean we 'll be back to the scenario that we were fighting for three years ago .

[PS1UW]

That 's right .

[PS1UT]

Mm .

[PS1UU]

So that we can perhaps get

[FUKPSUNK]

Well perhaps [UNCLEAR]

[PS1UU]

some method of

[FUKPSUNK]

Mm .

[PS1UU]

cooperation within

[FUKPSUNK]

Mm .

[PS1UU]

the other [UNCLEAR] .

[PS1US]

Aye . Yeah . I

[PS1UU]

The last thing we want to do is to start infighting on the S A Us

[FUKPSUNK]

Fighting them on the [UNCLEAR] .

[PS1UU]

because

[FUKPSUNK]

Mm .

[PS1UU]

we 'll

[FUKPSUNK]

Ee

[PS1UU]

just do what the , what the industry outside has done and spiral down into producing lower and lower quality of services

[PS1UT]

Yeah . Yeah . Hear hear .

[PS1UU]

and not

[FUKPSUNK]

Yeah .

[PS1UU]

serving anybody .

[PS1US]

Well I 've not [UNCLEAR]

[PS1UW]

We did make we did make this point to Keith [ANONYMIZATION] actually very very clearly ,

[PS1UX]

Yeah .

[PS1UW]

that we w that we are concerned that what will happen is that everybody will start putting silly low

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

prices in and t a and one of two things will happen . Either th the quality of service will go down , or he will have all the hassle of er not knowing , not knowing what his design

[PS1US]

Sorting out what he should n't be sorting out

[PS1UW]

costs are gon na be .

[FUKPSUNK]

[UNCLEAR]

[PS1US]

Well I just thi

[PS1UW]

Because he 'll be getting clobbered with claims all the time .

[PS1US]

Yeah . Yeah .

[PS1UW]

So they 're difficult times . I think our strategy should be that we pare our prices down , to the absolute minimum that we think we can do the work for , take a little bit more off that and hope to get some money back on variations . Because if you do n't get a job you do n't even have the chance of doing the work .

[FUKPSUNK]

Mm .

[PS1US]

I do n't , mm I [UNCLEAR] I 'm not too happy with that

[PS1UU]

Yeah . Well

[PS1US]

philosophy

[PS1UU]

well

[PS1UW]

Well I 'm not happy with it

[PS1UU]

th th that

[PS1UW]

but I , I just think it 's a matter of

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

I 'll , I 'll go along with that Rog er Hugh , provided that we

[PS1US]

Forty five percent of our work is taking a bit off when we do n't [UNCLEAR] money gon na make any

[FUKPSUNK]

[UNCLEAR]

[PS1US]

money .

[PS1UU]

Perhaps i i it 'll encourage us to look for a shorter route through to the , the , the solution .

[PS1US]

But th the problem is all the shortcuts are g gon na reduce the quality of service we give to the client . Like at the moment if there 's anything goes wrong with possessions , it really ought to be the project manager sorting it out .

[PS1UU]

Yes . Exactly .

[PS1UW]

Quite .

[PS1US]

But we do n't do that . We sort that out for him .

[PS1UW]

Well

[FUKPSUNK]

Well

[PS1UW]

perhaps we should n't

[FUKPSUNK]

it should n't

[PS1US]

Yeah . Yeah but that

[PS1UW]

perhaps , perhaps that 'll fall [UNCLEAR]

[PS1US]

Right .

[PS1UW]

to

[PS1US]

Right . But , but you see the point I 'm getting at ? It 's the same with Lookouts as well . If there 's a problem with Lookouts we do it and we [UNCLEAR]

[FUKPSUNK]

[UNCLEAR]

[PS1US]

for him we also

[FUKPSUNK]

Mm .

[PS1US]

look after all his safety issues . The , the problem is if it it 's alright to out-price and then reducing your service , but that soon switches the client off .

[PS1UW]

Yes it does . I 'll go along

[PS1UU]

But Terry one

[PS1US]

A and that 's just as dangerous

[PS1UU]

once he 's

[PS1US]

as overpricing it .

[PS1UU]

once he starts to [UNCLEAR]

[PS1US]

Is n't it ? If he starts getting , go on .

[PS1UU]

once he starts to specify in a contract document , what we are pricing for , then we 've got an immediate , okay , we 've done this for you and this is

[FUKPSUNK]

Yeah .

[PS1UU]

we 've done this on a

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

time rate and it 's , it 's extra .

[PS1US]

But the , the vibes are bad .

[PS1UU]

But please pay us .

[PS1US]

The vibes are bad

[PS1UU]

No because

[FUKPSUNK]

[UNCLEAR] it would be [UNCLEAR]

[PS1UU]

because a all consultants are gon na do that .

[PS1US]

The vibes are bad .

[FUKPSUNK]

[UNCLEAR]

[PS1US]

[UNCLEAR] . Who sorted out the problems with all the possessions and supervision for Leeds North West ?

[FUKPSUNK]

Yeah .

[PS1US]

Me and Roger . Not the bloody project manager .

[PS1UW]

Terry the vibes are wrong

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

all the way round .

[PS1US]

Yeah .

[PS1UW]

Whatever we do it is

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

a risky situation .

[FUKPSUNK]

Well I

[PS1US]

Yeah . Yeah .

[PS1UW]

Let us [UNCLEAR]

[PS1US]

I 'm happy to pare the job down Hugh but I 'm not happy

[FUKPSUNK]

[UNCLEAR]

[PS1US]

to start taking money off .

[PS1UV]

No . There 's a big difference between us and consultants is n't there ? Because if you

[FUKPSUNK]

Yeah . Yeah .

[PS1UV]

were outside , and you were running jobs really tight , flexitime

[FUKPSUNK]

Yeah .

[PS1UV]

would go out of the window , staff would be working what hours , whatever hours were necessary to

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

get it inside

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

the job .

[PS1US]

Yeah .

[PS1UW]

Not only that staff

[PS1UV]

[UNCLEAR] be silly expense claims and all this

[PS1UW]

staff salaries staff salaries wou let's be fair . Outside

[PS1UV]

Go out the window .

[PS1UW]

staff salaries have gone down over the last eighteen months

[PS1UV]

Too [UNCLEAR] .

[PS1UW]

[UNCLEAR]

[PS1UV]

I was speaking to a lad who left my office

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

to go to a consultant . And he 's been there now about three years and they 're just surviving , and he 's says , I 'm earning roughly what I was here but I 'm working literally twice the hours . And he says , and if I do n't , I do n't have a job . That 's the reality of the situation .

[PS1UW]

Correct .

[PS1UV]

And I , I , I think we 've , we 've [UNCLEAR]

[PS1US]

[UNCLEAR] . He has to get the job done for a price .

[PS1UV]

We 've got to be very careful we 're not tying our hands behind our backs .

[PS1US]

No . We ca n't play that game .

[PS1UV]

[UNCLEAR] . Yes we can .

[PS1UW]

B but Terry let us [UNCLEAR] look at the

[PS1UV]

Oh yes we can .

[PS1UW]

other thing . If , if we do n't

[PS1US]

We have n't decided that .

[PS1UW]

if we do n't work on the strategy that I 've been suggesting

[PS1UV]

[UNCLEAR]

[PS1UW]

[UNCLEAR] putting it on the table If you do n't do that , I can guarantee that Bill [ANONYMIZATION] , Bill [ANONYMIZATION] is gon na play silly buggers . That I am certain of and Bill is gon na put in silly prices .

[PS1US]

But it wo n't do any good though will it ?

[PS1UW]

But it wo n't do us any good either cos we wo n't have any work to do .

[PS1UT]

It depends who gets in first does n't it ? Really ? [UNCLEAR]

[PS1UW]

What do you mean ?

[FUKPSUNK]

What ?

[FUKPSUNK]

Mm ?

[PS1UW]

What do you mean by get in first ?

[FUKPSUNK]

Well in first

[FUKPSUNK]

[UNCLEAR]

[FUKPSUNK]

is getting the bloody job .

[PS1UT]

Well no . If we have a if we have a [UNCLEAR]

[PS1US]

There 's no w what are you ? Let's , let's

[PS1UT]

[UNCLEAR] done in that way to

[FUKPSUNK]

Yeah .

[PS1UT]

start with and let him [UNCLEAR] .

[PS1US]

But you 've already said forty five percent of our business

[FUKPSUNK]

Is with

[PS1US]

is with Regional Railways if we 're

[PS1UT]

[UNCLEAR] I know .

[PS1US]

gon na take forty five percent of our business at less than the cost to do the job , that do n't make good business sense .

[PS1UU]

No . No . No .

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

What we 're saying is that , that we 're gon na have we we 're gon na put a bid in

[PS1UW]

[UNCLEAR] put a bid in at a certain price .

[PS1UU]

and then we 're gon na , we 're gon na work down

[PS1UW]

We 're gon na w

[PS1UU]

to that price .

[PS1UW]

Or

[PS1UX]

Or recover it .

[PS1UW]

Or recover it .

[PS1UU]

Or recover it .

[PS1UW]

By identifying gaps in their documentation in the same way as [UNCLEAR] .

[PS1UT]

But then you get back to what Terry said about , [UNCLEAR] bloody York

[PS1US]

[UNCLEAR] you 'll really switch off him .

[PS1UT]

you know . They look for everything .

[PS1US]

Yeah .

[PS1UW]

Right

[PS1UT]

Erm

[PS1UW]

Roger .

[PS1UT]

Yeah .

[PS1UW]

[UNCLEAR] you do n't get the work .

[PS1UU]

You do n't get the work but then you

[PS1UW]

But what do you want ? [UNCLEAR]

[PS1US]

No . But you

[PS1UU]

you do n't need to work for anything do you ?

[PS1UW]

want the hassle of getting the money ?

[PS1US]

No .

[PS1UW]

or do you ?

[PS1US]

No . I think that [UNCLEAR]

[PS1UW]

o o or [UNCLEAR] that I would want the hassle and not get the work .

[PS1US]

I think I think what we ought to do is we ought to point out

[FUKPSUNK]

[UNCLEAR]

[PS1US]

these problems at a

[PS1UT]

Oh we 've covered that .

[PS1UU]

We 've covered that .

[PS1UW]

We 've pointed that out , to Keith . It 's , I mean what you 've got ta be is , is realistic .

[PS1UU]

Keith 's

[PS1UW]

A and realize that K Keith , it 's not Keith 's decision .

[PS1UU]

It 's not in Keith 's [UNCLEAR]

[PS1UW]

[UNCLEAR] if Keith had the , the decision to make he would continue working with us . There 's no doubt about it . It 's outside of Keith , I think it 's outside of David [ANONYMIZATION] . And I believe it 's with Richard [ANONYMIZATION]

[PS1US]

Yeah . Well

[PS1UW]

[ANONYMIZATION] .

[PS1UV]

[UNCLEAR] going to miss us a great opportunity to learn how to do it right [UNCLEAR]

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

[UNCLEAR] it 's a great opportunity . Yeah .

[PS1UW]

it is . It 's an opportunity we 're gon na have now which in two years time

[PS1UX]

Yeah .

[PS1US]

But , but do n't

[PS1UW]

we will not have

[PS1UU]

Can we just put it

[PS1UW]

because [UNCLEAR] .

[PS1UV]

Absolutely .

[PS1UU]

put it in perspective though ?

[PS1US]

But do n't knock any money off . All I say is , if we 're gon na pare it down , let's pare it down before we start the job and put in the price it will cost .

[PS1UW]

Right . Can I , can I , can I , can I re

[PS1US]

Including knocking off photographs [UNCLEAR] if they say they 're gon na want photographs . Right ?

[FUKPSUNK]

Correct .

[PS1UW]

So they do n't get them .

[PS1US]

So they do n't get them .

[PS1UV]

Do n't [UNCLEAR] the cost

[PS1US]

[UNCLEAR] . No . You see what this , I 'll tell you what this says

[PS1UV]

the staff costs it 's the staff costs you 've got to control

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

Yes .

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

If the staff ca n't to

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

do it at within the cost , outside ,

[FUKPSUNK]

Mm .

[PS1UV]

then staff simply work for nothing . It 's as simple as that . They have to work for nothing to get the job done .

[FUKPSUNK]

Yeah .

[FUKPSUNK]

Mm .

[PS1UV]

That 's a reality , and I do n't see why this office should not consider the fact that they may have to get involved in that . We may very well

[PS1US]

Well [UNCLEAR]

[PS1UV]

have to do that .

[PS1US]

but until he shows national agreements to them you 'll never get that agreed will [UNCLEAR] ?

[PS1UV]

Well some of them

[PS1UT]

[UNCLEAR] ?

[PS1UV]

are not national agreements .

[PS1UT]

What , what erm makes you think [UNCLEAR]

[PS1US]

[UNCLEAR] they are and you ca n't

[PS1UT]

[UNCLEAR] Bill [ANONYMIZATION] [UNCLEAR]

[PS1US]

People work overtime and they get paid for it .

[PS1UT]

by what he 's done so far in [UNCLEAR] .

[PS1US]

Full stop . [UNCLEAR] more payment .

[PS1UW]

Yeah . Right . Bill Bill has

[PS1US]

Standard conditions .

[PS1UW]

Bill has worked very hard to preserve Glasgow 's position

[FUKPSUNK]

Mm .

[PS1UW]

in terms of , I mean Bill was the one who drafted up the

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

th the rules of er distribution of work between

[FUKPSUNK]

Mhm .

[PS1UW]

organizations . It was his idea . He got it written er if you remember the rules of the game are that all Regional Railways work will go to a Regional Railways office and they will decide if it goes out .

[PS1UT]

If it goes out . Yeah . Yeah .

[PS1UW]

Ditto for Intercity erm intentionally I 've played a very low profile game on this . And if you like ignored those because we had more to lose .

[FUKPSUNK]

Yeah .

[PS1UW]

But that 's the only reason why . If I 'd been in Bill 's position I , or if we 'd had been in Bill 's position , we 'd have done the same as well . And said , bloody hell . [UNCLEAR] Glasgow are doing all this Intercity work . If they were . We should be doing that . So erm t they 're fighting to survive , we 're fighting to survive . And , and they 're not gon na , they 're not gon na behave as er real gentlemen Roger . I can promise you . They 're gon gon na be interested in that

[PS1UT]

Oh n no . [UNCLEAR]

[PS1UW]

work .

[PS1UT]

You can commit suicide as well if you 're daft ca n't you ?

[FUKPSUNK]

Yeah .

[PS1UT]

Erm

[PS1UU]

J just to put it in perspective

[PS1UT]

you know .

[PS1UU]

[UNCLEAR] erm Hugh said that er it does n't apply to jobs that we 've already got . And

[PS1UW]

At the moment we 've got ninety five percent of jobs that Keith [ANONYMIZATION] knows about .

[PS1UU]

a b [UNCLEAR] we 've got That 's right

[FUKPSUNK]

Mm .

[PS1UU]

Keith [ANONYMIZATION] does n't know many jobs that we do n't

[PS1UW]

That 's [UNCLEAR] .

[PS1UU]

know about a and therefore it 's only things that start to creep in this year . So th the chances are we might only be looking

[FUKPSUNK]

[PS1UU]

on investment jobs a a at a handful of projects that we might need to start competitively

[FUKPSUNK]

Mm .

[PS1UU]

tendering them . And Jim 's point about you know gettin using this as an opportunity to er s

[FUKPSUNK]

Er spot on .

[PS1UU]

t to get it , is just right because i i in twelve months time we might have to tender for every job . And it does n't matter whether we give him bad vibes . If that 's the marketplace that we 're in then we we 've got two choices .

[PS1US]

Right . [UNCLEAR]

[PS1UU]

Either w w we start to er

[PS1US]

Yeah .

[PS1UU]

learn the , the , the street credibility that you need to er

[PS1UW]

We have no option but t to learn it . We 've got ta

[PS1UU]

to survive o or y you , you

[PS1UW]

become streetwise and we 've got ta become streetwise

[PS1UV]

Mm .

[PS1UW]

bloody quickly .

[PS1UU]

or you move into procurement . O or something else . Or you retire .

[PS1UW]

That 's right . I , I mean

[PS1UU]

There are n't many other

[PS1UW]

I if you ca n't stand the heat , you get out the kitchen . And if that 's what we what it is then we have to do it . But er I , I do n't want get out the kitchen , I want to keep cooking boys .

[PS1US]

Y you , you , you 're , I I 'm , mm . Yeah . The problem

[FUKPSUNK]

[UNCLEAR]

[PS1US]

is what you 're raising a lot more issues here the undertow is unbelievable .

[PS1UU]

And , and we 're gon na finish them at Scarborough are n't we ?

[FUKPSUNK]

They ai n't gon na go away .

[PS1US]

The undertow is unbelievable

[PS1UW]

We are .

[PS1US]

like

[PS1UU]

We 're talking round it now Hugh .

[PS1US]

like you know

[PS1UU]

[UNCLEAR]

[PS1UW]

Yes .

[PS1US]

you can take all the graduates away . I do n't want any

[PS1UW]

No .

[PS1UT]

Mm ? Yeah . Oh yeah .

[PS1US]

I do n't

[PS1UT]

If you want if we do what I [UNCLEAR] to do

[PS1US]

I 'll tell you what

[PS1UV]

It 's the reality of the [UNCLEAR]

[PS1US]

It 's the reality of the world you do n't want any

[PS1UT]

[UNCLEAR] my office .

[PS1US]

You do n't want anybody

[FUKPSUNK]

Right .

[PS1US]

who 's learning

[PS1UW]

Roger what 's your biggest problem at the moment ?

[PS1US]

you know .

[PS1UT]

Staff ?

[PS1UW]

Right .

[FUKPSUNK]

Mm .

[PS1UW]

Get rid of the graduates . What 's your problem tomorrow ? Then the year after ? The year after that ? The year after that ?

[PS1UT]

Not necessarily . No . Cos [UNCLEAR]

[PS1US]

[UNCLEAR]

[PS1UT]

[UNCLEAR] get qualified staff who would actually be able

[PS1UW]

Yeah .

[PS1UT]

to produce

[PS1UW]

I hear what you 're saying .

[PS1UT]

[UNCLEAR]

[PS1US]

Yeah . No . If we 're

[FUKPSUNK]

[UNCLEAR]

[PS1US]

gon na take serious , serious action

[FUKPSUNK]

That 's the problem

[PS1US]

and get to grips with the real world , then th er as well as what Jim said about the fact that we pay staff lieu time , and we pay them overtime , and

[FUKPSUNK]

Mm .

[PS1US]

and we let them , allow them to do flexitime ,

[PS1UW]

Yeah .

[PS1US]

we 've got to look very seriou seriously about the productivity of the work that 's churned out . And many of our jobs

[FUKPSUNK]

Yeah .

[PS1US]

are churned out poorly and take extra time

[FUKPSUNK]

Yeah .

[PS1US]

because we take on t very junior staff T Os and we have a

[PS1UT]

Hear hear .

[PS1US]

commitment to sending them to college , so we lose one day a week for a start .

[PS1UU]

Yeah .

[PS1US]

Erm we have the graduates who we 're training up and they 're not very good and drop us in the mire sometimes . And they 've got a vast learning queue . We do n't specialize people who are graduates and say , you work in the works office or the bridge office . We say well pick up a bit of experience here

[PS1UW]

[UNCLEAR]

[PS1US]

and a bit of experience

[FUKPSUNK]

[UNCLEAR]

[PS1US]

there .

[PS1UU]

Yes .

[PS1US]

And that costs us money .

[PS1UT]

[UNCLEAR] [UNCLEAR] problem .

[PS1UW]

Quite right .

[PS1UU]

Yeah I mean

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

I , I was amazed when I wrote to you and suggested that er we did n't need thirteen weeks in bridge assessment perhaps

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

perhaps less than that . You came back and said you wanted them to have thirteen weeks . Thirteen weeks when we 're paying their bloody salaries and

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

they 're earning nothing for us and really

[PS1UT]

Consultant would n't bother with that .

[PS1UU]

a consultant would n't send them

[PS1US]

Certainly would n't .

[PS1UU]

on an area for

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

six months and pay their salary . He would n't send them

[PS1UW]

Yeah and to be fair

[PS1UT]

It 's this trying to have our foot in every camp and trying

[PS1UU]

We 're actually paying we 're actually having to pay overtime

[FUKPSUNK]

Yeah .

[FUKPSUNK]

Mm .

[PS1UU]

when they 're doing site supervision work on areas [UNCLEAR] .

[PS1US]

The problem is we do n't know what type of animal we are .

[PS1UW]

No .

[PS1US]

That 's the problem

[FUKPSUNK]

Yeah .

[PS1US]

at the moment .

[FUKPSUNK]

[UNCLEAR]

[PS1US]

We 're a hybrid .

[PS1UT]

[UNCLEAR] change again in April .

[PS1UW]

We are .

[PS1US]

An absolute [UNCLEAR] .

[PS1UW]

To be fair if , if we , if we were on our own we , I would agree with you , we would not be doing that .

[FUKPSUNK]

No .

[PS1US]

We could n't afford to .

[PS1UW]

No . We could n't .

[PS1US]

You can undercut jobs providing staff are r a a a you know all pulling hundred and twenty five

[FUKPSUNK]

[UNCLEAR]

[PS1US]

percent of the time .

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

Mm .

[PS1US]

But you ca n't if they 're not .

[PS1UW]

[UNCLEAR] we 're digressing again .

[PS1UV]

You 've got ta , you 've got ta be hardworking .

[PS1UW]

Am I , am I not right in saying

[FUKPSUNK]

That 's right .

[PS1UW]

that all new graduates [UNCLEAR] ?

[PS1V0]

[PS1UU]

No .

[FUKPSUNK]

No .

[PS1US]

You 're bloody not .

[PS1UW]

[UNCLEAR] [UNCLEAR] ?

[PS1UU]

All the graduates go on our books . We get a consideration from the business unit for some of the graduates that they have selected for us . So you 're gon na put other people on the th that have not been brought through

[PS1UW]

Through .

[PS1UU]

central selection , we will end up having to

[FUKPSUNK]

Yeah . Yeah .

[PS1UU]

to pay their [UNCLEAR] .

[PS1UT]

Or we just get credited , you 're charging

[PS1UW]

[UNCLEAR]

[PS1UT]

that , if you 've got a , an H Q graduate if you call him that on a job he 's still charged that job .

[PS1UW]

Mm .

[PS1UU]

Oh yes .

[PS1UT]

I mean it 's just that the

[PS1UU]

[UNCLEAR]

[PS1UT]

S A U profits go up a bit because you get a credit from er

[PS1UU]

That 's right .

[PS1UT]

Yeah . But the job does n't benef that job does n't benefit .

[PS1US]

B but you know we do a lot of things

[PS1UU]

No that job does n't benefit so it , if , if he 's

[PS1US]

we do a lot of things [UNCLEAR] do n't get paid .

[FUKPSUNK]

Yes .

[PS1US]

Still . You keep sending me comments er things like , will you pass comments on this standard platform design ?

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

Yes .

[PS1US]

Got sod all to do with me as a S A U.

[PS1UW]

Fair comment .

[PS1US]

I went yesterday , to tell everybody about access requirements and spent all day

[PS1UW]

And you get nothing for it .

[PS1US]

plus expenses and we get nothing for it .

[PS1UW]

The only thing you do get and this is what [UNCLEAR] the consultant

[PS1US]

We build up expertise . But

[PS1UW]

No . No . [UNCLEAR] . You make contacts .

[PS1US]

Oh yeah . Yeah . [UNCLEAR]

[PS1UW]

You make contacts you impress people

[PS1US]

That 's right .

[PS1UW]

on , on , on your expertise . And that 's a market

[PS1UU]

Or not .

[PS1UW]

Or , or , or not .

[PS1US]

Or not . Yeah . [UNCLEAR] .

[PS1UW]

The op no but the opportunity is there . For you

[PS1US]

It is .

[PS1UW]

to impress people .

[PS1US]

It is .

[PS1UW]

Let them know what expertise you have and there 's when they have a problem , they come , is that the one by Mr [ANONYMIZATION] ?

[PS1UT]

Yeah . It 's lovely .

[PS1UW]

It 's very good .

[PS1UT]

Mm .

[PS1UW]

And Roger ?

[PS1UT]

Mm .

[PS1UW]

You read that . What it says about training and graduate training and so on .

[PS1UT]

[UNCLEAR]

[FUKPSUNK]

Yeah .

[FUKPSUNK]

He does n't do it .

[PS1UW]

No . It does n't .

[PS1UT]

[PS1UW]

Th that , that message is entirely opposite from what you would [UNCLEAR]

[PS1US]

But you see

[PS1UW]

[UNCLEAR]

[PS1UT]

Ah !

[PS1US]

[UNCLEAR]

[PS1UT]

[UNCLEAR] . Yeah .

[PS1US]

Yeah . I know but you see

[PS1UW]

We digress .

[PS1US]

We do

[PS1UT]

Mm .

[PS1US]

digress , but I think i i it 's important that I , I 'm , I 'm , I 'm beginning to wonder now what our real stance is . Cos we 've gone through a whole sort of full circle about taking a stance that 's very aggressive in terms of saying if we i i if we tender for something we 're gon na hit the client with V Os and this that and the other . And yet in the past

[FUKPSUNK]

Not really .

[PS1US]

if I 'd had said I wan na , I wan na claim this from client you would have said come on , that 's a bad marketing exercise . Back off .

[PS1UW]

Yes .

[PS1US]

Do it for free . Now we

[PS1UW]

[UNCLEAR]

[PS1US]

ca n't have both . You ca n't have your cake and eat it .

[PS1UW]

You ca n't . You could n't . But , but Terry what you 've got ta rec

[PS1US]

So which are we , which are we going for ?

[PS1UW]

What you 've got ta recognize , well you may go for both . What you 've got ta recognize is that the circumstances have changed .

[PS1US]

Yeah . Well I , I 'm aware of that .

[PS1UW]

We

[PS1US]

Mm .

[PS1UW]

we started off m o o o or part of this conversation , Trevor and I said , Keith [ANONYMIZATION] wants to continue working with us .

[PS1US]

Yeah .

[PS1UT]

How do we make sure of that

[PS1UW]

Right .

[PS1UT]

is what we [UNCLEAR]

[PS1UW]

Our clients ,

[PS1US]

But

[PS1UW]

the clients who deal with us , like the way we work .

[PS1US]

Yeah . Yeah .

[PS1UW]

Right ?

[PS1US]

But

[PS1UW]

That is because of the way we 've behaved over the last two years .

[PS1US]

Yeah .

[PS1UW]

Now circumstance

[PS1US]

[UNCLEAR] cultivated that .

[PS1UW]

the cir that 's right .

[PS1US]

Mm . But , but let's take the , take the

[PS1UW]

[UNCLEAR]

[PS1US]

finance bit . You said w we pare things down to a minimum price .

[PS1UW]

Yeah .

[PS1US]

And then if they come along and change anything we hit , we hit them for the , the extras .

[PS1UW]

Not in an aggressive way .

[PS1US]

Right . But I 'm talking , I

[PS1UW]

In a professional way . [UNCLEAR]

[PS1US]

but when I spoke about safety and getting the money back from the safety training that they now want that they did n't want in the first place you said , no , we should do that

[PS1UW]

That 's right .

[PS1US]

in-house . Well it

[PS1UW]

Yeah .

[PS1US]

seems to me you 've got , you , you 've got er two different approaches there completely .

[PS1UW]

Yes . I have . [UNCLEAR]

[PS1US]

One 's saying we do it for free and another one 's saying it is n't . A and I

[PS1UW]

[UNCLEAR]

[PS1US]

I 'm not , not really quite sure what we 're trying to a get .

[FUKPSUNK]

Well

[PS1US]

I think we need to d we need to discuss that at Scarborough possibly .

[PS1UX]

Yeah .

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

Scarborough 's the place for it .

[PS1UW]

I mean our ob my objective is quite

[FUKPSUNK]

Yeah .

[PS1UW]

straightforward and that is to stay in business .

[PS1US]

But mine 's jus

[PS1UW]

It 's about it 's about

[PS1US]

mine is n't just that . Mine 's to actually

[PS1UW]

[UNCLEAR]

[PS1US]

make some sort of profit .

[PS1UU]

W we we 've drifted now onto

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

all the issues that we 'll

[FUKPSUNK]

Yeah .

[PS1UU]

be talking at Scarborough in a non-structured

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

way without Jane 's help . I , I honestly believe that we should back off and , and get on

[PS1UW]

Right .

[PS1UU]

with the [UNCLEAR] .

[PS1UW]

Back off . Next thing is safety training for project engineers was covered and we 've discussed that previously . Safety validation of contractors was another item th that they [UNCLEAR] give you a briefing of the meeting

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

[UNCLEAR]

[PS1UU]

Sorry . Right . Beg your pardon . Right .

[PS1UW]

Okay ? They raised the question of safety validation of contractors erm but I do n't think there 's anything that we need to involve ourselves

[PS1UX]

[UNCLEAR]

[PS1UW]

in that . We talked about

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

terms and conditions of engagement and as I said previously they are looking for us to provide them with spreads of expenditure of fees and , and Trevor 's looking into that .

[PS1UX]

Just before you go over there was one point on the safety of contractors . Regional Railways have requested that they see copies of our contractors ' performance reports . Ones we do internally .

[PS1UW]

Right .

[PS1UU]

Perhaps we should send them to the client on all

[PS1UX]

Yeah .

[PS1UU]

er all clients on all jobs . If we do them .

[PS1UX]

Yeah .

[PS1US]

Perhaps the clients should vet them himself .

[PS1UW]

I do n't see how he can .

[PS1US]

Again CONDAM regulations once again here . I know I keep harking on it but the CON

[PS1UU]

What is this condom ?

[PS1US]

the CONDAM regulations actually say the client must ensure that he employs a safety conscious contractor .

[PS1UU]

A a a and he can delegate that

[PS1UX]

[UNCLEAR]

[PS1UU]

responsibility t to us .

[PS1UW]

Gentlemen what are we ? What are we in business for ? We 're in business to

[PS1UU]

Provide the client

[PS1UW]

provide these people with a service .

[FUKPSUNK]

Yeah .

[FUKPSUNK]

Yeah .

[PS1UW]

That 's what I see I mean

[PS1UU]

He 's doing that by employing us .

[PS1UW]

all the [UNCLEAR] . If the better service and more comprehensive service we can provide , th the better chance we have of getting repeat orders . Okay ?

[PS1US]

But the more it costs us .

[PS1UW]

And the more it costs us . Yeah .

[PS1US]

And therefore the less

[PS1UW]

And meanwhile

[PS1US]

competitive we become .

[PS1UW]

Not necessarily .

[PS1US]

W n no . But these [UNCLEAR]

[PS1UV]

I do n't think it 's as simple as that Terry I think [UNCLEAR]

[PS1US]

It is n't as simple as that . You 're quite right .

[PS1UV]

you have to , you have to be able to bend and flex as , as the organization

[FUKPSUNK]

Mm .

[FUKPSUNK]

Move on .

[PS1UV]

requires .

[PS1UW]

Liabilities we 've talked about . And that 's it . Good . But I , I thought it was a very useful meeting with er with , with Keith [ANONYMIZATION] . It flagged up certain erm items for concern , better that we know than not , not know them . Management procedures project coordinator . I 'd like , this is one I think that Jim raised . There 's a letter from Jim . I would like with your agreement Jim t to take that off the agenda and for you Dennis and I to discuss that out of this meeting

[PS1UV]

Yeah . I 've got a time in your diary for that .

[PS1UW]

Good . And then if need be we 'll raise it at the next meeting .

[PS1UV]

Right .

[PS1UW]

Okay . I think there 's value in us talking about it quietly .

[PS1UV]

Yes . Can I substitute one in there very briefly ?

[PS1UW]

Sure .

[PS1UV]

Er it is another procedure o or set of procedures . I 'm having a devil of a job with the correspondence system that the management procedures demand . Being that management procedures are supposed to be best practice ,

[PS1UW]

Mhm .

[PS1UV]

I would put it on record that B E S has never managed this correspondence system , in the way that the management procedures now dictate . If you look through it , if my adding up is correct , it requires us to keep something in the order of sixteen separate files on one project .

[PS1UU]

Bloody hell .

[PS1US]

It 's a lot .

[PS1UV]

If you look if you look through it I think you 'll get

[PS1US]

Yeah . It 's a lot .

[PS1UV]

sixteen separate files on one project

[PS1UU]

Ridiculous .

[PS1UW]

Mm .

[PS1UV]

and quite frankly , we talk about being competitive and what have you .

[PS1US]

It 's a farce .

[PS1UV]

My clerk just can not keep control of this . And the engineers are saying , this is absolutely ludicrous . For the vast majority of our schemes which are very small . Why ca n't we just have them in a loose-leaf binder with dividers in , and let the engineer decide how to hold documentation together ? Now I can tell you that Swindon are B S five seven five O certificated . They have a filing system , and the procedure for it which is about two pages is highly efficient , and the engineers think it 's the best thing since sliced bread . And I have

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

that I 've been down to see it .

[FUKPSUNK]

Mm .

[PS1US]

Plus everything 's in one file just divided ?

[PS1UV]

Ours

[FUKPSUNK]

Mm .

[PS1UV]

to be honest

[PS1US]

You can never find what you want . [UNCLEAR] wrong file

[PS1UV]

I asked I asked my clerk t to get me file something and he says ,

[PS1US]

Which one ?

[PS1UV]

Which bit do you want ?

[PS1US]

I know that 's

[FUKPSUNK]

Mm .

[PS1US]

what I keep getting .

[PS1UV]

I said just give me the file on it .

[PS1UT]

[UNCLEAR]

[PS1UV]

Which bit ? The green folder ? The red one ? The pink one ?

[PS1US]

[UNCLEAR] . Yellow one .

[PS1UV]

Oh I said

[PS1US]

Blue one .

[PS1UV]

I ca n't do with all this .

[FUKPSUNK]

Mm .

[PS1UT]

[UNCLEAR]

[PS1UW]

Right .

[PS1UV]

Now I raised that because I think it is a very very serious threat to our efficiency , in project engineering .

[PS1UW]

Jim y you know the philosophy . If we can improve let's hom let's home in on it and let's improve it .

[PS1UV]

Well perhaps it 's worthy of discussion with Dennis [ANONYMIZATION] when we 're talking about project

[PS1UW]

What project [UNCLEAR] at the same meeting .

[PS1UV]

coordinators .

[FUKPSUNK]

Yes .

[PS1UW]

I support that a hundred percent . Good . Thanks Jim .

[PS1UV]

Right . That was it . [UNCLEAR]

[PS1UW]

Any other business ? Could I raise two items of any other business ? One is the visit from the I the Irish Railways

[FUKPSUNK]

[UNCLEAR] certainly made a profit for Intercity out of it with [UNCLEAR]

[PS1UW]

We do n't want to mention it on here . Do we ?

[PS1V0]

[UNCLEAR]

[PS1UT]

Mm ?

[PS1UV]

Well Trainload Freight have n't got any facilities to fill depots

[PS1V0]

[UNCLEAR]

[PS1UV]

have they ?

[PS1US]

No . They buy in [UNCLEAR] ?

[PS1UV]

So why ? So why should n't they

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

Its batteries have fallen out , Nola .

[FUKPSUNK]

Its batteries .

[PS1V0]

No . Those are spare batteries .

[FUKPSUNK]

Oh right .

[PS1UW]

It 's still going . What are you talking about ?

[PS1V0]

I 've just started it again . It was finished in the middle

[PS1UW]

Oh well .

[PS1V0]

of the tape .

[PS1US]

[UNCLEAR]

[PS1UW]

Well I do n't care .

[PS1US]

[PS1V0]

Mm .

[PS1UW]

Right . That is it from me .

[PS1UU]

Are we on to any other business ?

[PS1UW]

That was my , they were my any other businesses .

[PS1UU]

Oh right .

[PS1UV]

Finance nice report you want there .

[PS1UU]

Well I thought we were going to any other business first .

[FUKPSUNK]

Mm .

[PS1UV]

Oh . I thought we were running out of time .

[FUKPSUNK]

Well

[PS1UW]

Yeah . We are

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

Why was Monday cancelled ?

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

[UNCLEAR]

[PS1UT]

The dinner ?

[FUKPSUNK]

Oh .

[PS1UW]

Oh . Because David [ANONYMIZATION] was ill .

[PS1V0]

Because David [ANONYMIZATION] is ill .

[PS1UT]

Oh .

[PS1UW]

Sorry about that .

[PS1V0]

I forgot to [UNCLEAR]

[PS1UW]

Did n't you tell them ?

[PS1UT]

No . We were just told it was cancelled .

[PS1V0]

I told Amanda

[PS1UW]

Oh Miss [ANONYMIZATION] .

[PS1V0]

why .

[PS1UT]

I think [UNCLEAR] said she did n't know .

[PS1V0]

Tt .

[PS1UW]

Right .

[PS1US]

Well you know what women are like .

[PS1UW]

Now you know .

[PS1UT]

Okay .

[PS1UX]

[UNCLEAR] probably .

[PS1UU]

Right . I 've got two or three small items under any other business if

[PS1UW]

Well yes .

[PS1UU]

Right . Er delegated authorities . Got Hugh 's delegated authorities . Are you happy for the whole of your group to ?

[PS1UW]

Yes . I am indeed . Open this on trust .

[PS1US]

Erm

[PS1UU]

Open this on trust .

[FUKPSUNK]

Let it be .

[PS1US]

Is this the right ?

[PS1UW]

Can I have a copy ?

[PS1US]

I is this the right way to disseminate this information ?

[PS1UU]

Yeah . Why not .

[PS1US]

[UNCLEAR] within the procedure .

[PS1UT]

Ah ! [UNCLEAR]

[PS1US]

Well every time I send something out [UNCLEAR] writes to me on bloody DOPACS saying this is not the way to disseminate this information .

[PS1UU]

[UNCLEAR]

[FUKPSUNK]

[UNCLEAR] always have a

[FUKPSUNK]

[UNCLEAR]

[PS1UX]

document .

[PS1UW]

Yes . He should . [UNCLEAR] . Right .

[PS1UU]

Oh .

[PS1UW]

Good .

[PS1UU]

Anyway

[PS1UW]

We wo n't read through now [UNCLEAR]

[PS1UU]

[UNCLEAR] I do n't think we need to go through it . I think if , if there are any

[PS1US]

No . [UNCLEAR]

[PS1UU]

it it does n't ev I mean the , the , the one main item is th th that shocked us all is that is only Chris [ANONYMIZATION] can approve the use of consultants , in any shape or form .

[PS1US]

More fool that [UNCLEAR] that [UNCLEAR] that .

[PS1UU]

Excluding I now understand training

[PS1UW]

Technical .

[PS1UU]

consultants .

[PS1UW]

I did n't think it applied to technical consultants .

[PS1UU]

Oh yes .

[PS1UW]

Is it ?

[PS1UT]

So if we 're going to employ a consultant

[PS1UW]

Yes .

[PS1UT]

t er to do a check on a bridge

[PS1UU]

Yes . Yes . Chris [ANONYMIZATION] .

[PS1UT]

It has to go to Chris [ANONYMIZATION] ?

[PS1UU]

Yeah . Absolutely .

[PS1UT]

Even

[PS1UU]

Yeah .

[PS1UT]

even though you put that on your form A and the Board have signed it .

[PS1UU]

But Chris [ANONYMIZATION] does n't see the form A.

[PS1UT]

No . The Board do .

[FUKPSUNK]

He 's the managing director of it .

[PS1UU]

Is he ? Well l that 's what it says and , and really it should

[PS1UT]

[UNCLEAR]

[PS1UU]

only be erm a a a rubber stamping exercise . I mean I can not believe that the guy

[PS1UV]

[UNCLEAR] . Sorry .

[PS1UU]

wants to sort of maintain that sort of level on , on

[PS1UW]

Mm .

[PS1UU]

all lev all expenditure . Anyway . So that 's that one .

[PS1V0]

Anyway just summarize that would you ? Chris [ANONYMIZATION] is the only person who can approve what ?

[PS1UW]

It 's the use of consultants .

[PS1UU]

Er the use of consultants . Excluding for training purposes .

[PS1UT]

Now what if it 's Re we 're doing a job for Regional Railways ?

[FUKPSUNK]

You need to [UNCLEAR]

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

Can we say to Regional Railways you know ?

[PS1UU]

Ah ! W w we will kn with a bit of luck procurement of consultants , we will get the , we will make a recommendation to the , to the client that , that these consultants are engaged on his behalf .

[PS1UT]

Right .

[PS1UU]

And we will certify payments to these consultants when they 've done the work . But the actual letter appointing the consultant and the actual payment of the fee will be just like any other contractor . And we can do it that way . That 's the , the sensible way to do it .

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

So

[PS1UU]

[UNCLEAR]

[PS1UT]

it 's only really Intercity jobs that need go to Chris [ANONYMIZATION] ?

[PS1UU]

Er yes . Providing that the , providing that the client 's agent is

[PS1UT]

[UNCLEAR]

[PS1UU]

prepared to stand up

[PS1UT]

Yeah .

[PS1UU]

and , and own the job .

[PS1UT]

[UNCLEAR]

[PS1UU]

Yeah .

[PS1UT]

Yeah .

[PS1UU]

Yes . We do n't have

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

We just treat them like a con a another contractor .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

Right . Erm I , I will look through that and I will see if there 's anything within those delegated authorities that I can actually delegate downwards to your good selves .

[PS1UU]

Would you note on the front sheet ,

[PS1UW]

The date .

[PS1UU]

th th that I have stamped the date that I received it ,

[PS1UW]

Mm .

[PS1UU]

and I have put a question er a ring and a question mark

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

round the fact that I hope that the auditor is n't gon na try and isn pretend that we had that for all last year .

[PS1UW]

Mm . Cos the

[FUKPSUNK]

Mm .

[PS1UW]

auditor is due to come in actually very soon .

[PS1UU]

Absolutely . So I mean I I 've stamped that in , in a very positive way so that it 's er

[PS1UW]

Good . Thank you for that Trev .

[PS1UU]

you know ?

[PS1UW]

Yeah .

[PS1UU]

Right .

[PS1UW]

It is is my intention to have a look through that and see if I can delegate any of those down to your good selves . Right ?

[PS1UU]

Okay ?

[FUKPSUNK]

It 's in that stuff they

[PS1UU]

Erm

[FUKPSUNK]

tied up in those blue books .

[PS1UW]

Yes .

[PS1UT]

Can I claim my

[PS1UW]

[UNCLEAR] [UNCLEAR] control .

[PS1UT]

my disturbance allowance please ?

[PS1UU]

Micromail .

[PS1UW]

Micromail .

[PS1UU]

From today we are

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

w better equipped to get out onto B R's mainframe computer systems , a and the problems that we 've had in the past with regards to Micromail ha should disappear . If it 's decided , any of us or all of us o or our reports , are gon na use Micromail can you let me know ? And we will set up mailboxes for you as individuals .

[PS1UV]

What so we 're leaving it to people to decide whether they want to use it ?

[PS1UU]

No . No . No . No . No . No .

[PS1UV]

[UNCLEAR] saying ?

[PS1UU]

[UNCLEAR] . I 'm saying erm , if I give you all a mailbox number immediately and then you never actually log in to your computers to see whether or not you 've got any mail that 's arrived , then there 's absolutely no point in doing that is there ?

[PS1UV]

But if you do n't give them a mailbox , you wo n't encourage other people to send them mail

[PS1UU]

I quite agree .

[PS1UV]

thereby , thereby compelling people to use the [UNCLEAR] .

[PS1UU]

But i if our clients say , oh I want to send Roger something so what 's his mailbox number ? Whacks it in , and sends it off , erm a a and Rog never logs in as himself ,

[PS1UV]

He 'll never get his mail .

[PS1UU]

he 'll never know th th th th that one of his clients has sent him something . So if [UNCLEAR] if Roger 's

[PS1UV]

[UNCLEAR] [UNCLEAR] letters on a morning , you do n't know what 's inside .

[PS1UU]

That 's right . So it 's a , it 's a , it 's a point of principle

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

are we gon na be , are we gon na use electronic mail ?

[PS1UW]

I think there should be focal points .

[PS1US]

Yeah .

[FUKPSUNK]

Yeah .

[FUKPSUNK]

[UNCLEAR]

[PS1US]

Yeah your clients [UNCLEAR]

[PS1UT]

You see in fact

[FUKPSUNK]

Mm .

[PS1UT]

er yeah this is the beauty of a fax you know , whether you 're there or not it gets to you .

[PS1UW]

Yeah .

[PS1UT]

And somebody deals with it if you 're not there . But Micromail and you can only access it yourself

[PS1UW]

Mm .

[PS1UT]

[UNCLEAR] I ca n't see

[PS1US]

[UNCLEAR]

[PS1UV]

[UNCLEAR] much more flexible than that . Much more flexible than that .

[FUKPSUNK]

Yeah .

[PS1UU]

I mean the beautiful thing about Micromail is y you can get a a a a message up , you can immediately copy it to three other people , or thirty other people if you wish , erm and you can reply to it instantly without having to , you know y you just type a message in and press the button , and it 's gone . It 's replied .

[PS1UV]

It 's very very efficient . Oh I used it

[PS1UU]

Yes . It is .

[PS1UV]

for years . Very

[FUKPSUNK]

Yeah .

[PS1UV]

very efficient system .

[PS1UU]

But you 've got to actually have a wish

[FUKPSUNK]

Needs to be [UNCLEAR] .

[PS1UU]

to use it you see .

[PS1UV]

The only reason most people do n't use it is cos they do n't like to get on a keyboard of a computer . That 's the one thing that stops them using it . It 's very very efficient .

[PS1UW]

Well I , I , I have no comment I mean I just do n't underst I , I do n't know enough about it to , even to be

[PS1UU]

Right . W

[PS1UW]

able to comment on how it should be operated .

[PS1UU]

Would we like a teach , would we like er

[PS1UW]

[UNCLEAR]

[PS1UU]

a teaching arranging , for this meeting ?

[PS1UV]

I think it 's absolutely

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

essential that

[FUKPSUNK]

Mhm .

[PS1UV]

the staff are advised what this

[PS1UW]

Right .

[PS1UV]

facility provides them with .

[PS1UU]

Right .

[PS1UV]

Cos it 's used nationally all our

[FUKPSUNK]

Okay .

[PS1UV]

clients are , are tapped into it , and we should be able to communicate with them at the press of a button .

[PS1UU]

Absolutely .

[PS1UW]

Right . Let let's have , let's have a [UNCLEAR] . Yes please . Yes .

[PS1UU]

At the next meeting a , a twenty minutes , yes .

[PS1UV]

Client reports and things like that you know you , I mean it 's [UNCLEAR]

[PS1UU]

Oh yes . We can send them we can s we can send any file we want via Micromail . We could we could send all

[PS1UV]

[UNCLEAR]

[PS1UU]

the clients ' reports via Micromail , once the project coordinator has agreed that he 's happy with what 's on there .

[PS1UW]

Good . Right . Agreed . We 'll be briefed at the next meeting . Is n't it a brave new world ?

[PS1UU]

Sorry . Erm overtime . I 've had er an informal erm er package through from Paul [ANONYMIZATION] , er just citing two of erm our staff on the recent erm thirteen week management overtime erm

[PS1UW]

I bet I can guess the names .

[PS1UT]

[UNCLEAR] guess one .

[PS1UU]

Have a guess .

[PS1UW]

[ANONYMIZATION] ?

[PS1UU]

Yes .

[FUKPSUNK]

Yeah .

[PS1UW]

[ANONYMIZATION] ?

[PS1UU]

Oh what a hero he is . Well mis

[PS1US]

Who ?

[PS1UU]

Alwyn [ANONYMIZATION] , Alwyn [ANONYMIZATION] has shoved

[PS1US]

[UNCLEAR] Eric [ANONYMIZATION] .

[PS1UU]

has shoved Mr [ANONYMIZATION] into second place . In thirteen weeks Alwyn [ANONYMIZATION] has earned seven thousand one hundred pounds worth of overtime .

[PS1UT]

Eh ? How does he do ? W what he do ?

[PS1UU]

Well I mean even Mr [UNCLEAR] in his heyday has never quite

[PS1UW]

Right . Now . Come on .

[PS1UU]

achieved that .

[PS1UW]

Yeah . So what have we got to do about it ?

[PS1UU]

Th th th well i it 's not , it 's not whether or not

[PS1UW]

Is it justified ?

[PS1UU]

[UNCLEAR] i i it got ta be justified because Roger and Terry have signed it all off .

[PS1UW]

I mean I can understand that

[PS1UU]

In f in fact

[PS1UW]

I , I know , I know what Terry 's problems have been over the past

[PS1UU]

Yeah . But the the point

[PS1UW]

ten weeks

[PS1UU]

the point that 's , that , that er Paul 's making is

[PS1UW]

but we need to get a grip on it .

[PS1UU]

he says , in the case of Ian the number of occasions where Ian has worked two hours on a Friday morning and then he 's worked Friday Saturday as overtime . And Alwyn has been paid to stay at home on Friday

[PS1UW]

Probably [UNCLEAR]

[PS1UU]

and then he 's worked Friday Saturday . Er

[PS1UW]

Oh .

[FUKPSUNK]

Yeah . Yeah .

[PS1US]

Just say that again . Alwyn has what ?

[PS1UU]

He 's , he 's been paid to stay at home on a Friday

[PS1US]

Rest day . Yeah .

[PS1UU]

Rest day .

[PS1US]

Yeah .

[PS1UU]

And then he 's worked Friday Saturday as overtime .

[PS1US]

Yeah . [UNCLEAR]

[PS1UT]

To keep within the rules .

[PS1UW]

Yeah . Yeah . Yeah . [UNCLEAR]

[PS1UU]

I right . He then says , if there 's a continuous agr er commitment for weekend working , should we apply the er extra weekend duty payment rather than excess overtime ? Question mark .

[PS1US]

Yeah .

[PS1UU]

That is a good question for Ian actually . And for our , for our R E set up . Our proposed R E set up . I mean we should n't be looking at [UNCLEAR]

[PS1UX]

[PS1UW]

now we should be looking forward at our new organization .

[PS1US]

Yes . And we are .

[PS1UU]

Yeah . And tha

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

that 's all this is

[PS1UW]

Yeah . I think that 's a very good idea .

[PS1UU]

just a , are we happy to see massive , it 's surprising once people are on E D P one weekend in three or whatever or equivalent , their overtime a a a and their you know they actually

[PS1UW]

Yeah .

[PS1UU]

decide whether or not they really need to be on that site for fourteen hours or can they do what they need to do in four ?

[PS1US]

Aye but working every weekend can i w i if , if it is every weekend is a lot of money , on E D P .

[PS1UT]

Is it ?

[PS1US]

Mhm .

[PS1UU]

Oh yes . I it 's about

[PS1UW]

[UNCLEAR]

[PS1UU]

one weekend in three's about seven percent is n't it ?

[PS1US]

Yeah . So if it 's every weekend it 'll be about twenty [UNCLEAR] twenty

[PS1UU]

Every weekend it 's about twenty percent .

[PS1US]

odd percent . It 's a lot of money .

[PS1UU]

Mind you not everybody has to work every weekend do they ?

[FUKPSUNK]

Yeah .

[PS1UT]

Ian does .

[PS1UW]

No he does n't .

[PS1UT]

[PS1UU]

H h he wo n't when he 's working for Terry .

[PS1US]

No . It is fair to s it is fa

[PS1UT]

Really ? More every day ?

[PS1US]

it is fair to say that in the case of er in the case of Alwyn , erm because of the special circumstances where we did n't actually use a clerk of works ever on that job

[PS1UW]

Yeah . Terry I , I , I know the situation .

[PS1US]

so we staffed it but wi but we , but having said that we 've gone to Adwick

[FUKPSUNK]

[UNCLEAR]

[PS1US]

and we 've set off , almost on the same rules . And , and my , that act those forms stayed on my desk for maybe two weeks whilst I were plotting and thinking what the hell I could do about

[FUKPSUNK]

Mm .

[PS1US]

changing . But of course you ca n't it 's after the event . The record

[PS1UW]

Yeah .

[FUKPSUNK]

[UNCLEAR]

[PS1US]

[UNCLEAR] . But

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

Y y you do n't do any overtime

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

until somebody 's signed it off and authorized it .

[PS1US]

Well it 's all , it 's all signed off and authorized .

[PS1UU]

Ah .

[PS1US]

But on Adwick we have decided , and I 've told John [ANONYMIZATION] [UNCLEAR] or he 's been informed , that because we 've got a supervisor there I do n't want him starting at six in the morning .

[PS1UW]

Good .

[PS1US]

He 'll finish at six

[PS1V0]

[UNCLEAR]

[PS1US]

at night .

[PS1UW]

Brilliant .

[PS1US]

He 's gon na work a standard day . So it does need managing you 're quite right , and I 'm , I was gobsmacked at how many hours were on [UNCLEAR] .

[PS1UU]

Right .

[PS1UW]

Right .

[PS1UU]

Well

[PS1UW]

Th the decision you were putting to us though Trevor , was whether we put somebody on extra duty payment ?

[PS1UU]

That was just a , an option that Paul had suggested might

[FUKPSUNK]

[UNCLEAR] from York ?

[PS1UU]

avoid some of these large amounts of overtime .

[PS1UW]

Yeah .

[PS1UU]

It 's up to Terry and Rog are to decide how he 's got to safely man the job .

[PS1UW]

Well Terry , Terry 's got more , more [UNCLEAR]

[PS1US]

[UNCLEAR]

[PS1UW]

experience of , of this than anybody else around this table .

[PS1UU]

And it 'll be Terry 's responsibility in future .

[PS1UW]

So

[PS1UU]

So really that 's [UNCLEAR]

[PS1UW]

wh what do you feel about E D P ? Is , is the question

[PS1US]

I 'd have to talk about wi [UNCLEAR] I could talk to Roger about it and see what

[PS1UW]

Yeah .

[PS1US]

er the scenario is . As far as [UNCLEAR] one off

[PS1UU]

Terry you ca n't go rushing back [UNCLEAR] till we 've got the new

[PS1US]

Yeah .

[PS1UU]

erm the new R E outside parties

[PS1US]

Set up

[PS1US]

leg set up . And then

[PS1UW]

Think about when we

[PS1UU]

But , but really we , I mean we should n't be running up massive bills like this

[PS1UW]

We should n't .

[PS1UU]

cos that sort of overtime i th this

[PS1US]

You 've got ta be

[PS1UU]

w if it 's on weekends , there is virtually no contribution towards the overheads at all

[PS1US]

Okay .

[PS1UT]

But if , if

[PS1UU]

from any of that

[PS1UT]

if Ian is n't

[PS1US]

What you 've also got ta

[PS1UT]

doing it , somebody else will have

[PS1US]

Yeah .

[PS1UT]

to .

[PS1US]

What , what you 've also to bear in mind is

[PS1UT]

You know erm

[PS1UU]

If , if that 's the case Roger that 's fine .

[PS1UT]

[UNCLEAR]

[PS1UW]

That 's right . Provided that it [UNCLEAR]

[PS1UU]

If it 's genuine overtime I mean there is

[PS1UT]

Well

[PS1UU]

erm

[PS1UT]

Do n't worry , we go through Ian 's bloody time , tha that time sheet was a week being gone through , being checked .

[PS1UW]

Mm .

[PS1UU]

Yeah .

[PS1UT]

Because the DOPAC

[PS1UU]

Right .

[PS1UT]

I got a DOPACS report saying he 'd worked thirteen shifts out of fourteen . It turned out not be right er because he was

[FUKPSUNK]

Yeah .

[PS1UT]

booking it in as [UNCLEAR] book twice stage you see . And that DOPACS for some reason was er

[FUKPSUNK]

Clocking that up

[FUKPSUNK]

[UNCLEAR]

[FUKPSUNK]

as a work day .

[PS1UU]

Right .

[PS1US]

Mm . I think the only danger of looking at E D P [UNCLEAR] , is that if we 're doing for the guys in the office , then what do we do with the supervisors ?

[PS1UU]

Yeah . Our supervisors [UNCLEAR]

[PS1UW]

It may be that they should be cos they are the ones that work more weekends than anybody .

[PS1UT]

Yeah . W

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

we 've just highlighted two technical

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

staff there , but what if we included supervisors ? What would the picture

[PS1UW]

Mm .

[PS1UT]

be ?

[PS1UU]

Ah yeah .

[PS1UT]

You know our work

[PS1UU]

But

[PS1UT]

is at weekends is n't it ?

[PS1UU]

[UNCLEAR] I agree .

[PS1UW]

I , I don

[PS1UU]

[UNCLEAR]

[PS1UW]

I think the only action that comes out of that is

[FUKPSUNK]

Yeah .

[PS1UW]

that Terry and [UNCLEAR]

[PS1US]

Needs controlling .

[PS1UW]

have a look at that and

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

keep it within [UNCLEAR] .

[PS1US]

We do control it but it is

[PS1UU]

There is n't an alternative to the supervisors . There is n't an E D P equivalent unless you start

[FUKPSUNK]

Mm .

[PS1UU]

making supervisors

[PS1UW]

Management staff .

[PS1UU]

a different grade [UNCLEAR]

[PS1US]

Management staff . That 's right .

[PS1UW]

Okay . Anyway . So I 'm , I 'm gon na leave it to between [UNCLEAR]

[PS1UU]

Shall I just throw these away then or do you want them to have a second look at or , yeah , I 'll bin them . Right .

[PS1US]

Simon ?

[PS1UU]

That 's that .

[PS1UW]

I 'll leave it between Roger

[PS1UU]

Er

[PS1UW]

and Terry to sort [UNCLEAR] .

[PS1UX]

[PS1UU]

Right . Th the good housekeeping i is the only other

[PS1UW]

Consultation .

[PS1UU]

thing . Consultation date has been picked for three weeks on Tuesday .

[PS1US]

And that 'll be just as powerful a tool as the Scarborough conference .

[PS1UW]

Right .

[PS1US]

Cos that 's what 's brassed people off . We 've been mentioning this good housekeeping [UNCLEAR]

[PS1UU]

Yes . Yes . Yes . Yes .

[PS1V0]

What 's the date ?

[PS1UU]

It 's , it 's the Tuesday we

[PS1US]

[UNCLEAR]

[PS1UU]

get back from

[PS1UW]

Put it in your diary down .

[PS1UU]

erm Scarborough .

[FUKPSUNK]

[UNCLEAR] [UNCLEAR]

[PS1UU]

Tuesday after . Yes .

[PS1UW]

That one 's team brief in [UNCLEAR] .

[PS1UU]

Twenty fifth of May .

[PS1US]

Yeah . [UNCLEAR]

[PS1UT]

Twenty fifth .

[FUKPSUNK]

Yeah .

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

Er the document will be with the staff reps and I will circulate yourselves , and your staff , erm by the end of the next week . Hopefully I 'll get you an early copy , not with the J Ds and everything but certainly with the left hand side , and the right hand side of the document and the final version of the document with charts

[FUKPSUNK]

[UNCLEAR]

[PS1UX]

What date was it ?

[PS1UU]

erm

[PS1UW]

Twenty fifth of May .

[PS1UU]

mid next week and then give you a day or so to look at it . And I will be sending it out by next Friday . So the staff reps will have it for at least a fortnight .

[PS1UW]

Good .

[PS1UU]

Okay ? The job descriptions have all finally been evaluated . [UNCLEAR] and as he 's quality [UNCLEAR] only run on perhaps another nine months or a year or whatever , and then revert to the same job description as John

[PS1UW]

John [ANONYMIZATION]

[PS1UU]

[ANONYMIZATION] . So perhaps

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

you would like to break that to Dennis . Before it becomes common knowledge on , on the documentation .

[PS1UV]

Who who 's representing management at this consultation ?

[PS1UW]

The management staff reps . Which are

[FUKPSUNK]

[UNCLEAR] ?

[PS1UV]

No . The management

[PS1UW]

[UNCLEAR]

[PS1UV]

team .

[PS1UW]

Oh . There 's er Trevor and I .

[PS1UV]

Right .

[PS1UW]

Unless you wish to

[PS1UV]

No . I just

[PS1UU]

I mean most of it

[PS1UV]

wan na know what , what involvement there was .

[PS1UU]

Yeah . M most of it is just formalizing what we 're doing and formalizing the changes in the establishment

[PS1UV]

Yeah .

[PS1UU]

that was brought about by , er

[PS1US]

[UNCLEAR]

[PS1UU]

the early retirement

[PS1UW]

Th there 'll be a personnel

[PS1US]

How is it ?

[PS1UW]

person there to take minutes ?

[PS1UU]

Oh yes .

[PS1US]

Ho ? The figures that went forward for , for Dennis ' job presumably the same as last time ?

[PS1UU]

No . Because if you remember

[PS1UV]

[UNCLEAR]

[PS1UU]

last time Dennis had three subsections working for him and he 's got the equivalent of two now

[PS1US]

Oh right . [UNCLEAR] yeah . Right . [UNCLEAR] . Okay .

[PS1UU]

and the quality team was an M S two and an M S one , and it 's now only an

[PS1US]

And it 's now , yeah .

[PS1UU]

M S two .

[PS1US]

Fine .

[PS1UU]

So there 's been shrinking .

[PS1UW]

Terry I 've

[PS1US]

Good .

[PS1UW]

I 've already primed , I 've already told Dennis quietly .

[PS1US]

Yeah .

[PS1UU]

Right . Okay .

[PS1US]

And there 's no problem [UNCLEAR]

[FUKPSUNK]

[UNCLEAR]

[PS1US]

There 's no problems as far as he 's concerned .

[PS1UU]

I mean i it 'll be a , if Dennis was serious about wanting to go , he 'll be er he 'll be able to say , look , I 'm redundant .

[PS1US]

Yeah .

[PS1UU]

I 'm displaced .

[PS1UW]

Yeah .

[PS1US]

Buggers us up promotion-wise in future again but

[PS1UU]

Well i it was never on that

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

he was gon na keep the quality leg after he 'd gone .

[PS1UW]

No . Well once he 'd lost that he would have lost the

[PS1US]

No . No . Yeah .

[PS1UW]

grade anyhow .

[FUKPSUNK]

[UNCLEAR] [UNCLEAR]

[PS1UW]

Like the other people lost the grade .

[PS1UU]

So er that really means that i

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

a all being well we 've sorted that .

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

What I would like to try and get personnel 's agreement to , if a if at all possible , is that we do n't do this nonsense of having to close list our staff to jobs that we know we 're gon na put them into . I would like to try and sort that out on the day apart from the

[PS1UW]

That 's sloppy [UNCLEAR] .

[PS1UU]

I think there 's only one post , and it 's in Jim 's office , where there are too many M S twos existing for the future M S two posts that , that , that we 've got on the document . Apart from that scenario where those people will have to apply for their jobs , and the T Os across the board

[PS1UW]

Mm .

[PS1UU]

where Roger 's getting rid of more T O posts than we 've actually got sitting

[PS1UW]

Right .

[PS1UU]

tenants in them . I think that the rest of the situation should be more or less a straight across thing , and I 'm gon na see if we can get Paul [ANONYMIZATION] [UNCLEAR]

[PS1UW]

Just slot , slot them in

[PS1UT]

Well

[PS1UW]

a and not have to [UNCLEAR] posts .

[PS1UU]

Well we can identify the P M T posts anyway so there 'll be

[PS1UW]

Right .

[PS1UU]

no problem there . It 's the management staff

[PS1UW]

Yeah .

[PS1UU]

posts . We would want to put the people across into what er are actually their existing jobs .

[PS1UW]

I would go along with that .

[PS1UT]

Er that is not as simple as you say though

[PS1US]

No .

[PS1UT]

Trevor [UNCLEAR]

[PS1UU]

No .

[PS1UT]

I have Colin [ANONYMIZATION] as an M S three .

[PS1UU]

Of course y but , but he is an M S three

[PS1US]

So what ?

[PS1UU]

and under the close listing jobs , Roger

[PS1UW]

He 'll be at M S three .

[PS1UU]

he will be at an M S three .

[PS1US]

M S three .

[PS1UW]

And he will be [UNCLEAR] post .

[PS1UU]

He will be close listed into an M S three post .

[PS1UT]

But we said , ah . [UNCLEAR] but there is not , he can not occupy an M S three design post with

[PS1UU]

Roger

[PS1UT]

the new

[PS1US]

He 's doing it now .

[PS1UU]

he 's carrying he is in the post at the moment

[PS1UT]

[UNCLEAR] do with outside parties .

[PS1UU]

No . No . He is n't .

[PS1UW]

He is n't .

[PS1UU]

He is doing a job in your office as an assistant section engineer at the moment .

[PS1UT]

Dealing with outside party work .

[PS1UU]

No . No . No . No . He 's [UNCLEAR]

[PS1UT]

Well that 's what he 's doing cos that 's all he can do .

[PS1UU]

His job description , his job description [UNCLEAR] . Right .

[PS1UW]

His job description is the same as everybody else 's .

[PS1UU]

If at the [UNCLEAR]

[PS1UT]

Well let's not play on words .

[PS1UU]

Well okay then .

[FUKPSUNK]

No . No .

[PS1UU]

If at the end of the day once we have gone through the goo the good housekeena keeping exercise and he has been put into an M S three post that you think he is not capable of , then you 've got two options . You have got to train [UNCLEAR] that person which you could have been doing for years and

[PS1UW]

[UNCLEAR] for years .

[PS1UU]

have n't . You [UNCLEAR]

[PS1UT]

Now come off it . Come off

[PS1US]

[UNCLEAR] I think Roger 's [UNCLEAR] Roger has , we might not like it but Roger may well have a point cos he does n't ha

[PS1UU]

Yeah I , I

[PS1US]

he does n't have to put Colin [ANONYMIZATION] in an M S three just because you 've got a vacancy .

[PS1UU]

Hang on . I 'm c look let me just give him the two options .

[PS1UW]

[UNCLEAR]

[PS1UU]

The two options are , one you train somebody so

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

that you give them additional training so they

[PS1UW]

Yeah .

[PS1UU]

can do the job . Or two you take the

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

erm the managerial action which is available for you , t to take him out of there and put him into a different post , because he 's not capable of doing [UNCLEAR] .

[PS1UT]

Or the yes . A managerial action could be that he transfers with the outside party services .

[PS1US]

You ca n't cos [UNCLEAR] .

[PS1UU]

You ca n't because they have n't got another job .

[PS1US]

There is n't a job in there .

[PS1UW]

There is no three in there .

[PS1US]

There is no three in there .

[PS1UU]

There is no three in there .

[PS1UT]

No but there you have , you 'll have three vacancies wo n't you ?

[PS1US]

No .

[PS1UT]

You 've , you 've no M S three

[PS1UW]

As what ?

[PS1UT]

vacancies ?

[PS1UW]

I mean what you 're basically saying

[PS1US]

As what ?

[PS1UW]

is that I do n't want him so

[PS1UU]

You 've got two M S sh

[PS1UW]

so I 'll hand over to , to [UNCLEAR] .

[PS1UT]

No . I 'm saying he might be more

[PS1US]

With the R E the R E

[PS1UT]

[UNCLEAR] doing that job

[PS1US]

set up

[PS1UT]

Mm ?

[PS1US]

The R E set up .

[PS1UW]

It is a problem

[PS1UU]

You 're gon na have to put Ian [ANONYMIZATION]

[PS1UT]

It 's a big problem .

[PS1UU]

you 're gon na have to put

[PS1UW]

but I

[PS1UU]

Ian [ANONYMIZATION] in one of those two jobs . One of those three jobs are n't you ?

[PS1US]

The R E set up .

[PS1UU]

The R E set up . The R E's outside

[PS1UT]

Am I ?

[PS1UU]

party job .

[FUKPSUNK]

Yeah .

[PS1UU]

And then you 're gon na be faced with , with two people at the moment , erm that do the running around on the outside party [UNCLEAR]

[PS1US]

Nick [ANONYMIZATION] and Steve [ANONYMIZATION] .

[PS1UU]

Yeah .

[PS1UW]

I , I think what we

[PS1US]

But I 'm not

[PS1UW]

I think the process we should go through is a [UNCLEAR] .

[PS1US]

You wan na be careful there because I 'm not tak I 'm not necessarily taking those .

[PS1UW]

Mm . The process we will go through

[PS1US]

[UNCLEAR]

[PS1UU]

Well that

[PS1UW]

we will slot , we 'll

[PS1UU]

Yeah . That will

[PS1UW]

slot people in and we 've , we I I mean i if we look at the Colin [ANONYMIZATION] situation . Colin is , is currently occupying an M S three job within your office . And , and within the rules of the game we can do nothing other than

[PS1UU]

Put him into that

[PS1UW]

put him into that post . Now acknowledging what you say Rog , if you consider he ca n't do that work , then as the next phase what we 're gon na have to do , you and I , is to see what action we can take . Me with an overview of the organization , to see if there is anywhere else we can put him , and off , off the top I ca n't think of anywhere . Erm but then we , we w we need to start thinking about how we get the best out of Colin . Cos that 's what it 's all about is n't it ?

[PS1UT]

[UNCLEAR] well we 've been trying to think how we could get the best out of Colin for the past four bloody years . Remember Colin was put into that job er because he was displaced , he did n't want to go into the job . Erm we know where there is a very good place

[PS1UU]

Absolutely .

[PS1UT]

that Colin could go and do a good job

[FUKPSUNK]

Send him there .

[PS1UT]

and he would maybe be a damn sight happier than he will be if he stays behind .

[PS1UU]

Yeah .

[PS1UT]

And it 's still an Intercity

[PS1UU]

[UNCLEAR]

[PS1UW]

Have done .

[PS1UT]

post .

[PS1UU]

What did he say ?

[FUKPSUNK]

[UNCLEAR] spoken to him .

[PS1UU]

What did he say ?

[PS1UW]

Tt . He said they 'd been through the a the er interview process and they 've chosen who they want .

[PS1UT]

But it 's still at your , if it was going to another sector I could understand that attitude , but when it is being , it 's still within Intercity , I just can not understand that that is the attitude we take .

[PS1UW]

Terry er sorry Roger if , if I were interviewing for posts , I would appoint , and you know full well I would , the people that I thought were best for that job . And I would make that judgement and I would appoint it . That is precisely what Kim and Kevin have done . I have tried to er persuade him that , that Colin would be good for that job . End of story as I see it .

[PS1UU]

Mm .

[PS1UW]

And he is now our responsibility , and we 're gon na have to er determine what the right management action is . He 's a chartered engineer . I mean he 's no nugget he 's er

[PS1UU]

And he will be carrying out the dut

[PS1UT]

[UNCLEAR]

[PS1UU]

he will be carrying out the duties

[PS1UW]

Well [UNCLEAR]

[PS1UU]

not of a subsection leader Roger but

[PS1UT]

[UNCLEAR]

[PS1UU]

[UNCLEAR] of a project , senior project engineer .

[PS1UT]

Senior project engineer .

[PS1UU]

Yeah .

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

Well y

[PS1UT]

Which means he might have to do some design .

[PS1UW]

Yes .

[PS1US]

Yeah .

[PS1UU]

Yes .

[PS1UW]

And wh why not ? We send him on a B S five four double O course .

[PS1UU]

That 's right . We can train him and [UNCLEAR]

[PS1UW]

And I , I personally believe that , I personally believe that Colin [ANONYMIZATION] has got ability if we exploit it .

[PS1UT]

It 's very easy to say that

[PS1UW]

Yes . It is .

[PS1UT]

and we we have tried and tried but you can not light the spark .

[PS1US]

[UNCLEAR] . Can I suggest we er

[PS1UU]

Perhaps he might he better off in the works office ?

[PS1UT]

Yeah well he comes to work

[PS1US]

[UNCLEAR]

[PS1UT]

from nine till five

[PS1UV]

I suggest you turn the tape recorder off .

[PS1UT]

and that 's it .

[PS1US]

Ca can we move on ?

[PS1UW]

Terry

[PS1US]

Because w we 're actually stuck on one person [UNCLEAR]

[PS1UU]

Yeah . Yeah . We we are . We 're getting

[PS1US]

The principle I would like to put forward is that if we are gon na place

[FUKPSUNK]

[UNCLEAR]

[PS1US]

[UNCLEAR] is that Trevor on behalf of you comes round and talks to each of us to make sure that what yo what you 're gon na propose

[PS1UU]

Yeah .

[PS1US]

fits with our feelings .

[PS1UU]

[UNCLEAR]

[PS1UW]

Splendid idea .

[PS1UU]

Yeah . I mean we we 're gon na have to , we 're gon na have to be very careful

[PS1US]

[UNCLEAR]

[PS1UU]

with the M S twos anyway , because of these two twos down in the

[PS1UW]

Mm .

[PS1UU]

works office . Perhaps [UNCLEAR]

[PS1US]

Well yeah . No good [UNCLEAR] thinking he 's sending

[PS1UU]

[PS1US]

[UNCLEAR] of in fact [UNCLEAR]

[PS1UU]

No . I I 'm sure that the twos we 're gon na have to close list

[PS1US]

I think you will . Anyway

[PS1UU]

erm

[PS1US]

talk it through with us .

[PS1UX]

Okay .

[PS1UW]

We , we can make an assumption that we 're gon na get the consultation through as , as we 've

[PS1US]

[UNCLEAR]

[PS1UW]

as we 've intended .

[PS1US]

and the others . Yeah .

[PS1UW]

If there are any changes they will be very marginal . I mean there will

[PS1UU]

Right .

[PS1UW]

be on grades for a start because [UNCLEAR]

[PS1UU]

[UNCLEAR]

[PS1UW]

our jobs evaluated .

[PS1US]

Mm .

[PS1UW]

And I 'm not sure where any changes would be .

[PS1UU]

Well you 've got some flexibility on the

[PS1US]

Well let's go through the philosophy .

[PS1UU]

P and T grades but that 's all .

[PS1UW]

Yeah .

[PS1US]

You can , you can , you can shadow list or whatever it 's called

[PS1UW]

But that 's , that 's about all . So we can make an assumption and I think we should do that before twenty fifth of May .

[PS1UU]

Yeah .

[PS1UW]

We should go through a process o of this group of slotting , in accordance with the rules , and get that

[PS1US]

Yeah .

[PS1UW]

slotting done so we have a template there that we can deal with on the twenty fifth .

[PS1US]

Right .

[PS1UU]

When we 've got the left and right hand side of the document which Joan 's well on with at the moment , we can pencil in very lightly the jobs

[PS1UW]

Pencil [UNCLEAR] yeah

[PS1UU]

that we see going straight across

[PS1UW]

We 'll we 'll agree them with you and then we 'll , we 'll

[PS1UU]

Yeah .

[PS1UW]

use that as a template .

[PS1US]

Right .

[PS1UU]

I 'll come round each of you and , and do that .

[PS1UW]

Okay . Good .

[PS1UU]

Cos yours is gon na be complicated [UNCLEAR] .

[PS1UW]

Right . Any , any more any other businesses ? Because I would like [UNCLEAR] deal with the erm

[PS1US]

Erm I 've I have a question . Is , is i I thought we were

[PS1UW]

Okay .

[PS1US]

doing erm for some unknown reason

[FUKPSUNK]

[UNCLEAR]

[PS1US]

rule reviewing .

[FUKPSUNK]

Oh . [UNCLEAR]

[PS1UU]

That 's this afternoon .

[PS1US]

Not on the agenda .

[PS1UU]

Not on the

[PS1V0]

Well I had to do that agenda when Hugh was n't here , so [UNCLEAR]

[PS1UU]

I 'll go and get Andrew and I 'll just check with Steve [ANONYMIZATION] that erm

[PS1UW]

He 's gon na rule review us .

[PS1UU]

he is rule reviewing

[PS1UW]

Good .

[PS1UU]

us this afternoon . But I 've already been done so

[FUKPSUNK]

[UNCLEAR] [UNCLEAR]

[PS1UW]

Any other business ? Good . Thanks [UNCLEAR] . That was quite a useful move . The main thing is that th the financial commentary . What I would like to do with the financi financial commentary , is because it is , is an historic document , I would like to pull out a few plums which we can team brief . And

[PS1UX]

What about us finding out what the [UNCLEAR] is like ?

[PS1UW]

It is .

[PS1UX]

We 're only doing it for [UNCLEAR] and [UNCLEAR] [UNCLEAR] .

[PS1UW]

[UNCLEAR] may well be . We 'll put half a mind on it .

[PS1US]

I , I 'm yeah . I have n't seen it .

[PS1UW]

Alright ?

[FUKPSUNK]

Have n't you seen it ?

[PS1US]

Until just now . [UNCLEAR] passed down

[FUKPSUNK]

Yes .

[PS1US]

this morning ?

[PS1UV]

Er bu late last night .

[PS1UW]

I mean

[PS1US]

I think we sho we could have done with some time to look at it really .

[PS1UW]

unless Andrew 's dropped some enormous goolies , I ca n't see that the plums that I 've picked out should be

[PS1US]

We

[PS1UW]

all that significant .

[PS1US]

I ca sorry . I can see something in here you 've got

[PS1UW]

[UNCLEAR]

[PS1US]

that disappoints me having spoken to Andrew about it . Er and that 's that he 's pulled out here the income generated by various departments . And for once thank goodness he 's split works and bridges by taking the

[PS1UW]

Yeah .

[PS1US]

supervision out which is what I asked him to do . But what I did say , and he said he could do it , was to divide up , to compare us , that he could divide up the profitability and I 'm not sure that , you know i in terms of

[PS1UW]

[UNCLEAR]

[PS1US]

how many staff did Rog have ? How many staff did I have ? And what does that equate to ? In terms of income ? Cos that 's the relevant part is how much each individual is , is erm

[PS1UW]

It 's got a profitability on , on page three .

[PS1US]

Page three . Let me have a look . As I say I 've only just started

[PS1UW]

Mm .

[PS1US]

flicking through it . Erm there 's the profit and loss . Return [UNCLEAR] I do n't quite unders can somebody tell me what each indiv I mean basically I would have expected to see the money earned divided by the , the number of staff telling me how much

[PS1UV]

Right . You 're talking about contribution to the fee earning then ? Rather than

[PS1US]

Yes .

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

That 's been dropped .

[PS1US]

So what did ? What 's , what 's number three of profitability mean ?

[PS1UW]

Number three . You 've got a return on expenditure for your function of eight point nine percent . In other words tha that is

[PS1US]

[UNCLEAR]

[PS1UW]

your profit . Eight point nine percent and that 's er that 's [UNCLEAR]

[PS1US]

No . That 's that 's my contribution towards the total of the group is n't it ?

[PS1UW]

No . It 's a return on expenditure . If your

[PS1US]

If I 've read it right .

[PS1UW]

if your overall costs , which are on the sheet before that Terry

[PS1US]

Right . I 'm with you . Yeah .

[PS1UW]

are one million and ninety nine pounds , it costs to run your organization .

[PS1US]

Divided by the staff . Ah . So that is it then .

[PS1UW]

Alright ?

[PS1US]

That 's it . Good .

[PS1UW]

So he 's got it there and then what he 's done then , is he 's deducted the non fee earning element of the organization . Pro-rata 'd that through the

[FUKPSUNK]

Mm .

[PS1UW]

functions and come up with a revised profit and loss . Okay ?

[PS1US]

I do n't see how the supervisor can make a loss . Do you ?

[PS1UW]

Yeah .

[PS1UV]

Well it 's , it 's , it 's Trevor 's organization is n't it that 's being

[PS1UT]

I 'm non [UNCLEAR] long long time you know .

[PS1UV]

charged off against each other 's [UNCLEAR] .

[FUKPSUNK]

[UNCLEAR]

[PS1US]

But all their time 's chargeable .

[PS1UT]

[UNCLEAR] that time .

[PS1US]

All their time 's chargeable for [UNCLEAR]

[PS1UV]

No . No . No . They they 'll have to take a share

[FUKPSUNK]

Well do n't ask me .

[PS1UV]

of the overheads [UNCLEAR]

[PS1UT]

Yeah . They charge to overheads if they were n't doing a job .

[PS1UW]

But they do n't , co could be Roger . Yeah .

[PS1UT]

But , or you have the tendency

[PS1UW]

It could be

[PS1UT]

to put two people on a job when

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

one would have done .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

Well yeah . It co

[PS1UT]

You know .

[PS1UW]

er it could be that either we 're not recovering costs on , on that basis or

[PS1US]

[UNCLEAR] costs on the bill like

[PS1UW]

perhaps

[PS1UV]

Ah .

[PS1UW]

that the er [UNCLEAR] charge that we 're charging the client is n't high enough

[PS1US]

[UNCLEAR] do n't we ?

[PS1UW]

Well it is n't .

[PS1US]

Mm . [UNCLEAR]

[PS1UU]

Yeah .

[PS1US]

hours [UNCLEAR]

[PS1UW]

To cover the overheads in that er appointment .

[PS1US]

Yeah . That 's the problem .

[PS1UW]

I mean that 's , that 's the way I read it .

[PS1UW]

So w we 're not charging out for them at a high enough rate . Marginally [UNCLEAR] .

[FUKPSUNK]

Mm .

[PS1US]

For who sorry ?

[PS1UW]

[UNCLEAR] supervisors .

[PS1US]

The problem with work supervisors is I think we hinted before , if you think about it , is the fact that our plans and what have you all go forward assuming it 's so many hours . It does n't take in the fact that you 're actually paying them double time for overtime .

[PS1UW]

Right .

[PS1US]

And , and one and a half times .

[PS1UT]

Yeah . And they 're

[PS1UW]

Mm .

[PS1UT]

working overtime [UNCLEAR]

[PS1US]

So the more overtime you work as I 've said before the less efficient we become . In terms of profitability .

[PS1UW]

[UNCLEAR]

[PS1UT]

What 's happened here ?

[PS1UW]

Right .

[FUKPSUNK]

There was a co

[FUKPSUNK]

[UNCLEAR]

[PS1US]

Cockup ?

[FUKPSUNK]

cockup with the one of the formulas . [UNCLEAR]

[PS1US]

Thank you .

[PS1UY]

Tt ruins . Ruins .

[PS1US]

So which bit 's the [UNCLEAR] ?

[PS1UU]

So whi which are these replacing Andrew ?

[PS1US]

[UNCLEAR]

[PS1UT]

Er they 're page three

[PS1US]

Page four [UNCLEAR]

[PS1UU]

Page three .

[PS1US]

a second .

[FUKPSUNK]

Mm .

[PS1US]

Rip that off there

[PS1UW]

Which part of page three

[PS1UU]

Mm .

[PS1UW]

has been changed then ?

[PS1UU]

All of page

[PS1US]

All of it . So w so completely new . Oh . Hang on .

[PS1UW]

No it is n't . It 's [UNCLEAR] .

[FUKPSUNK]

Oh God .

[PS1UU]

Ah .

[PS1UY]

[UNCLEAR] different ? What 's different ?

[FUKPSUNK]

Or shall I just put on the ?

[PS1UW]

There 's only the bottom

[FUKPSUNK]

It 's only [UNCLEAR]

[PS1UW]

There 's only the bottom .

[FUKPSUNK]

There 's only the bottom .

[FUKPSUNK]

[UNCLEAR]

[FUKPSUNK]

The table

[FUKPSUNK]

table

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

table at the bottom .

[FUKPSUNK]

It 's just the table .

[PS1UY]

[UNCLEAR]

[PS1UT]

So

[PS1UW]

So it 's that , it 's , it 's only that table there ? And as far as I 'm concerned it does n't make any significant difference

[PS1US]

[UNCLEAR] gone down .

[PS1UW]

to my analysis . So is that there on page three ?

[FUKPSUNK]

[UNCLEAR] . Option erm sorry , point three .

[FUKPSUNK]

On page three yeah .

[PS1UW]

Right . It 's just those numbers then is n't it ?

[FUKPSUNK]

[UNCLEAR]

[FUKPSUNK]

It 's just those numbers . Yeah .

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

So those two pages

[PS1UW]

Again .

[FUKPSUNK]

Erm

[PS1UU]

want replacing .

[PS1UW]

[UNCLEAR]

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

I 'm happy about that .

[FUKPSUNK]

Yeah .

[FUKPSUNK]

Yeah .

[PS1US]

Yeah .

[PS1UW]

And then in the

[PS1US]

I 'm not [UNCLEAR]

[FUKPSUNK]

[PS1UW]

Here 's an extra sheet .

[FUKPSUNK]

These are extra sheets .

[PS1UT]

Right .

[PS1UW]

Good .

[PS1UT]

That one there .

[PS1UU]

Yeah . I know .

[PS1UT]

[UNCLEAR] be [UNCLEAR]

[PS1US]

I ca n't be dealing with all

[PS1UW]

Oh good .

[PS1US]

these bloody changes .

[PS1UW]

Pro capita fee earning bids .

[FUKPSUNK]

Yes .

[PS1UW]

Al [ANONYMIZATION] 's staff . Hugh [ANONYMIZATION] 's staff .

[PS1UW]

Right . So there 's an extra sheet three B.

[FUKPSUNK]

Mm .

[PS1UW]

First of all can I say , it 's a good report ,

[FUKPSUNK]

Yeah .

[PS1US]

[UNCLEAR]

[PS1UW]

and thank you Andrew .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

Well done . Erm the next question I ask is , how do we make staff aware of the content ? Well we discussed that early on , we 're gon na actually issue this as part of our annual report . And it 's cos I think it 's important that

[PS1UU]

Mm .

[PS1UW]

staff do understand er I , I mean I wonder how many of our staff understand how much detail we look at and have available ?

[PS1UY]

Probably very few .

[PS1UW]

Yeah . And I think it 's important that they , they should know the , the amount of information that is available , and how I think , how well we do monitor er our financial performance . Cos i it is important .

[PS1UV]

Yeah . It 's also

[PS1UW]

Good .

[PS1UV]

important our staff are educated in their effect on this .

[PS1UU]

Yes .

[PS1UV]

Cos I do n't think , well I 've got to speak for B E S. I have a number of staff who just do not see , that all of this is generated by them .

[PS1UU]

Yes cos it all comes out of DOPACS without DOPACS [UNCLEAR] you have n't got any of this .

[PS1UV]

Every single thing on here comes out of that

[PS1UW]

Mm .

[PS1UV]

report they make on the

[PS1UW]

Yeah .

[PS1UV]

income side .

[FUKPSUNK]

So if they balls it up we get false

[PS1UU]

Yeah .

[FUKPSUNK]

figures [UNCLEAR] .

[PS1UU]

If the turn around documents are wrong

[FUKPSUNK]

Yeah .

[PS1UW]

But how do we get that across ?

[PS1UV]

Well I think that has to be said . I think that ought to be said to staff .

[PS1UW]

Right . I mean I 'm gon na suggest

[PS1UT]

When when this is [UNCLEAR] .

[PS1UW]

that t th that that w we team brief certain aspects of this today .

[FUKPSUNK]

Mm .

[PS1UW]

Erm

[PS1UU]

Yeah .

[PS1UW]

and I 'm gon na suggest that you take that along with you and you say , look , this is what you get , er whenever we want it . This is the end of year report . Erm the first thing I 'm , I I would like t t to draw out is that at the end of the year we made a profit of a hundred sixty thousand pounds .

[FUKPSUNK]

A hundred and ninety .

[PS1UT]

Where does it say that ?

[PS1UW]

[UNCLEAR] ?

[FUKPSUNK]

A hundred and ninety .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

A hundred and ninety thousand [UNCLEAR]

[PS1UT]

Where does it say that ?

[FUKPSUNK]

[UNCLEAR] ?

[PS1UW]

That is , it was in er

[FUKPSUNK]

It 's at the bottom of page [UNCLEAR] .

[PS1US]

Bottom of page three it is .

[PS1UU]

Bottom of page t new page three ?

[FUKPSUNK]

Yeah .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

A hundred and ninety thousand pounds . Thank you for that er Andrew . Okay ? So well done lads . That 's pretty good in a , in a year that has been fairly tough . That 's the good news . The next point I would raise , and this is er by looking at item three on page one , is the income split by business and profit

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

centre

[PS1UT]

The forty five for

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

Regional Railways

[PS1UW]

which , yeah .

[FUKPSUNK]

Mm .

[PS1UW]

And I would like to draw out of there the fact that eighteen percent of our work is for Intercity , forty five percent is for Regional Railways

[PS1US]

Sorry Jim .

[PS1UW]

and sixteen percent for Network South East . If you add those two up they come to about sixty one percent nearly sixty two percent . Those two areas of work , two thirds of our work , I see as being areas of risk . Because Croydon are anxious to maintain , or to take all the work , for Network

[PS1UV]

Mm .

[PS1UW]

South East . Glasgow and Birmingham are anxious to take all the work for Regional Railways . The way that we continue , our clients , the ones that we contract with , are anxious to continue working with us . That is because we 've given them good service over the past three years . And it 's important for our staff to be aware of that , and to realize that we have got ta continue to give , those two clients I believe in particular , the best possible service we can provide .

[PS1UV]

We 're going down the Swanee if we do n't .

[PS1UU]

Mm .

[PS1UW]

So that , that was message number two .

[FUKPSUNK]

We did get some rates from Glasgow did n't we ?

[FUKPSUNK]

Mm .

[PS1US]

Yeah

[PS1UU]

Yes .

[PS1US]

we got , theirs were higher than ours .

[PS1UU]

Theirs were higher than ours .

[PS1UW]

Yeah ?

[FUKPSUNK]

Yeah .

[FUKPSUNK]

[PS1UW]

Good . Erm in item four I did n't understand item four .

[FUKPSUNK]

Mm .

[FUKPSUNK]

This is money that we 've lost .

[PS1US]

These are the balls-ups .

[PS1UW]

Right .

[PS1UU]

These are the jobs that we 've transferred money or given money back .

[PS1UW]

Okay .

[FUKPSUNK]

Yeah .

[PS1UW]

I , I do n't intend to spend any time on that at all we went through it last time

[PS1UU]

No it 's just , it 's just an opportunity [UNCLEAR]

[PS1UT]

Oh . Green Bottom being debited to bridge ? Come on . It 's joint .

[FUKPSUNK]

Fair enough .

[PS1UW]

Roger what does it matter ?

[FUKPSUNK]

[UNCLEAR] does it matter ?

[PS1UW]

As a group I mean the other thing that surprised me a bit , I , I spoke to Ken [ANONYMIZATION] yesterday and said , how did you receive ? How was the fifty thousand pound credit

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

received for Green Bottom ? And he said , oh yes , he said , Roger told me about that , he said , I did n't even know we were getting that . [UNCLEAR] surprised me .

[PS1UU]

He 's a project coordinator .

[PS1UW]

Right . Fine .

[PS1UU]

I mean Ro R Roger advised the client 's agent in the normal way I mean

[FUKPSUNK]

If somebody 's accepted the , the fifty thousand that we passed

[PS1UW]

Good .

[FUKPSUNK]

back

[PS1UW]

It wou anyway thank you for that .

[PS1UX]

[UNCLEAR] I would .

[PS1UW]

It was just that i it was almost in passing he said , well yeah Roger told me about that . And it was n't just a sort of formal thing or anything , that was the impression I got . I may be wrong .

[PS1UT]

Mm . I told him about it . Yes .

[PS1UW]

Formally ?

[PS1UT]

But er , mm ?

[PS1UW]

Formally ?

[PS1UT]

Only in conversa only verbally , I have n't written to him and told him .

[FUKPSUNK]

Oh .

[PS1UT]

Because I asked you and remember I rang you up about a week , a week ago and said , what , which number have you

[PS1US]

[UNCLEAR]

[PS1UT]

credited ? And you said you did n't know yet .

[PS1UU]

That 's right . But er I , I erm Andrew sent off er through I B I S because we were

[PS1UT]

Yeah .

[PS1UU]

quite close to the , the , the sort of er gates coming down on us , fifty thousand pounds . And I told y I said to y er before he did that I said , would it cause a client a problem if we gave them back some money ?

[FUKPSUNK]

Right .

[PS1UU]

And you said , no

[FUKPSUNK]

No .

[PS1UU]

they 'll be delighted . And I said , would you clear that with him then and tell him that it 's coming ? Erm a as you 're the project coordinator and I 'll , I 'll get it into the system ?

[PS1UW]

Right .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

Our objective , the objective of giving a fifty thousand pounds refund on Green Bottom , was twofold . One was to erm reimburse them for er errors that we feel that er , we could have avoided . But the second one was to actually make it a bit of bloody exercise in marketing . Erm and I think that a well I do n't think , it 's essential that we send Regional Railways a letter , which says that we have decided to refund this , erm to assist them in er financially . [UNCLEAR] ?

[PS1UT]

Yeah . This will be , do n't you see I 'm in the process of answering a letter to Regional Railways , on the whole finances of er Leeds North Western , and I needed to know which number you 'd actually

[FUKPSUNK]

Mm .

[PS1UT]

credited .

[PS1UU]

Mm .

[PS1UW]

Right .

[PS1UT]

Because there are various er numbers [UNCLEAR] that I know

[PS1UU]

[UNCLEAR] well [UNCLEAR] John 'll [UNCLEAR]

[PS1UW]

Rog [UNCLEAR]

[PS1UT]

and their letter if you do that will be done .

[PS1UW]

[UNCLEAR] for me ? Good .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

Good lad . Fine . No problem . Erm i in actual fact the , th the decision to do that , inadvertently , is , is an absolute masterstroke , because I know that er Ken is in real problems with fees for the electrification people . And he 's gon they are overspending by something like one point one million . So any contributions from

[PS1UU]

Oh we 'll have it back then .

[PS1UW]

any contribution from us

[PS1UU]

Drop in the ocean .

[PS1UW]

er is , is very handsomely received . So it was a good move that . Erm good . Next thing I got on was erm

[PS1US]

There 's two on that page by the way , two B is the item I mentioned about graduates is n't it ? Full cost of the graduate trainees

[PS1UW]

Yeah .

[PS1US]

increases has increased the in expenditure

[PS1UU]

Yes because previous to this year , erm the R C E has been picking up a proportion of their costs .

[PS1UW]

So the next message that I was going to or the next thing I was concerned about really , was on page

[PS1US]

[UNCLEAR]

[PS1UW]

three ,

[PS1US]

Yeah .

[PS1UW]

item two , profitability . Er I think tha that we need to look at why there is such a significant difference in profitability , between the bridge and P Way , who are making what would appear to be a reasonable amount , er and the other four sections . And all , all I 'm looking for there are the reasons for those figures being so much different from bridge and P Way . And

[PS1UV]

Some of it by clever accounting on the part of Andrew

[FUKPSUNK]

Mm .

[PS1UV]

by carrying some of the profit forward from last year to this year .

[PS1UU]

Yes I mean th that 's a point tha that 's erm put on there . If we , if we put the profit carried forward er that we 'd earned this year on erm the Upminster Signal thing ,

[FUKPSUNK]

[UNCLEAR]

[FUKPSUNK]

[UNCLEAR] two hundred and forty nine thousand was n't it ?

[PS1UU]

Yes .

[FUKPSUNK]

Which is another three percent is n't it ? Which took it

[PS1UW]

Mm .

[FUKPSUNK]

up to nearly seven point nine

[FUKPSUNK]

Mm .

[FUKPSUNK]

for B E S.

[PS1UX]

We can look at the

[PS1UW]

Co ? What , what I 'm looking for i i are two things really . One is the reasons why there 's such a difference , a and two is do we need to take any action ? And really Andrew what I want you and Trevor , what I want you and Andrew to do is , is to give me answers to that .

[FUKPSUNK]

Most of this I would think , could be

[PS1UW]

I I do n't want thinks I want facts .

[PS1UX]

No .

[FUKPSUNK]

Oh yeah .

[PS1UW]

Right ? I want to know what the difference is , and I want to know whether we need to take action or what ?

[FUKPSUNK]

Yeah .

[PS1UW]

Okay ? So if you could do that for the next meeting I 'd be grateful .

[PS1UU]

Do you want an analysis of the , of the

[PS1UW]

Yeah .

[PS1UU]

profit [UNCLEAR] ?

[PS1US]

Why there 's a difference .

[PS1UW]

That 's right . Now the next thing erm , on the same page was , having taken away the , th th the non fee earning elements it actually pushed , and I 'm looking at your revised sheet now

[FUKPSUNK]

Yes .

[PS1UW]

it pushed B E S work supervisors and P Q S into a , a loss making situation , admittedly only marginally . Erm and , and that wants to be part of that exercise , really , of , of looking at the reasons a a and telling us whether we need to take any action .

[PS1UU]

Well she 's picked it up [UNCLEAR]

[PS1UT]

Five thousand loss

[PS1UT]

on a works supervisor .

[FUKPSUNK]

And [UNCLEAR]

[FUKPSUNK]

[UNCLEAR] . Yes .

[PS1US]

It means the rates are wrong for works supervisors does n't it ?

[PS1UU]

No . It means the rates are virtually right does n't it ? What we 've charged , what we 've charged the supervisors off with , is the full time C O three plus er pager , self-owned transport

[PS1UW]

Mm .

[PS1UU]

me and er

[PS1US]

Well you got one [UNCLEAR]

[PS1UW]

Well the question then is do we need to be charging work supervisors

[PS1UU]

and [UNCLEAR]

[PS1UW]

out a to our clients at a higher rate in future ?

[PS1US]

That 's what I 'm saying . Yes .

[PS1UU]

Well

[PS1US]

Because of the overtime scenario . Make some money . It 's a part that even [UNCLEAR]

[PS1UU]

Roger 's been complaining to me

[PS1UT]

Ah

[PS1UU]

that the supervisor rate is far too high a a and that 's one of the reasons

[PS1UW]

But we 're losing money on it .

[PS1US]

Losing money on it . Yeah . How can it be too high ?

[PS1UU]

Well we are losing we 're breaking even on it . We 're not [UNCLEAR]

[PS1US]

It says we 're losing money there .

[PS1UW]

The group as a whole

[PS1UU]

You co you could turn round and say , alright they did n't have a full time C O three they had

[PS1UT]

But supervisor

[PS1UW]

Right .

[PS1UT]

rate is , i i is that salary

[PS1UW]

Does n't matter .

[PS1UT]

divided by sixteen hundred times two point six ?

[PS1UU]

No .

[PS1UT]

No .

[PS1UU]

No . It 's been reduced . Because of you .

[PS1UT]

Yeah .

[PS1UW]

Right . I I 'll buy that . One thousand pounds on , what 's the total expenditure ?

[PS1US]

No . Five thousand pounds .

[PS1UT]

Five thousand .

[PS1UU]

Five thousand pounds on five hundred

[PS1UW]

Thousand .

[PS1UU]

thousand [UNCLEAR] [UNCLEAR]

[PS1UT]

[UNCLEAR] Is it ?

[PS1UU]

One percent .

[PS1UV]

B E S has more or

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

less broken even as well as you see . Th this

[PS1UW]

Yeah . But really why ? I mean we , we should be

[PS1UV]

But I mean we all are .

[PS1UW]

targeting at making a modest profit .

[PS1UU]

[PS1US]

Yeah .

[PS1UU]

We 're targeted at making a modest

[PS1US]

Yeah .

[PS1UU]

profit for the group .

[PS1US]

Group .

[PS1UU]

Right ? The modest

[FUKPSUNK]

That 's right .

[PS1UU]

profit for the group is a hundred and ninety thousand pounds .

[PS1UW]

Which is superb . Jus just about

[PS1UU]

Right .

[PS1UW]

right .

[PS1UU]

Okay . If we , if we had targeted making a profit of say five hundred and sixty five thousand pounds just for instance

[PS1UW]

Right .

[PS1UU]

everybody would have made

[PS1UW]

A sound argument .

[PS1UU]

a reasonable profit but some would have made more than others . When you 're looking at an , a a a an average profit for the group erm you [UNCLEAR]

[PS1US]

I 'll tell you what it 's a sound argument for the time being but it 's not a sound argument if we 're involved in a management buy out .

[PS1UV]

Aye but you 've got ta

[FUKPSUNK]

Ah yes .

[PS1UV]

you 've got ta look at [UNCLEAR]

[PS1UW]

Ah y y [UNCLEAR]

[PS1UU]

[UNCLEAR] alternatives . You got ta decide whether or not one service allows

[PS1US]

Yeah .

[PS1UU]

you to provide another one or not .

[PS1US]

[UNCLEAR] embarrassing in future .

[PS1UV]

You 've got ta look at your rates there 's a lot of things you 've got ta [UNCLEAR]

[PS1UU]

You see if you 'd tagged , if you 'd added the work supervisor costs into Roger 's cost centre there would have been no worries . You would n't have even noticed that they were making [UNCLEAR]

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

th they were only just breaking even .

[FUKPSUNK]

And also the works supervisor , they 've added nearly twenty eight thousand pounds to the organization .

[PS1UU]

They 've made a contribution towards

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

the costs , and if , if we had n't got the supervisors then you would have all made a proportion

[PS1UT]

Mm

[PS1UU]

less of that profit , because that twenty eight thousand pounds would have had to have been

[PS1UT]

[UNCLEAR]

[PS1UU]

found by somebody else .

[PS1US]

I , I must be er

[FUKPSUNK]

[UNCLEAR] ?

[PS1US]

Yeah but the net isn b the net cost is five less , five thousand lost not twenty eight

[FUKPSUNK]

[UNCLEAR]

[PS1US]

in .

[PS1UU]

No . No . No . No . [UNCLEAR]

[PS1US]

You 're five out .

[FUKPSUNK]

If you took the work supervisors out [UNCLEAR]

[FUKPSUNK]

[FUKPSUNK]

out the group all together

[PS1US]

Yes .

[FUKPSUNK]

you would be twenty eight thousand pounds less .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

[UNCLEAR]

[FUKPSUNK]

because you still have the same

[FUKPSUNK]

[UNCLEAR]

[FUKPSUNK]

[UNCLEAR]

[FUKPSUNK]

[UNCLEAR] organization .

[PS1UU]

You 'd still have the quality manager the safety engineer

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

and Hugh [ANONYMIZATION] and Nola to pay .

[FUKPSUNK]

[UNCLEAR] twenty one percent [UNCLEAR] [UNCLEAR]

[PS1UU]

And i they are making a positive contribution of twenty eight thousand pounds towards those overheads

[PS1UW]

Right . Gents I , I do n't think it 's worth spending that much time on that . I , I mean I , I wanted to raise that . I 'm reasonably convinced

[FUKPSUNK]

Mm .

[PS1UW]

well I am convinced by Andrew 's explanation erm I would like to say in terms of when we look at the staff costs against budget , and we came in at only eleven thousand pounds less , er I think that is a erm that we , we , we can congratulate our business manager , on the good control that 's been exercised over the past year . Is that reasonable ?

[FUKPSUNK]

There was a th

[PS1UW]

Jiggery-pokery ?

[FUKPSUNK]

[UNCLEAR] . More luck than good [UNCLEAR] [UNCLEAR]

[PS1UU]

I think so because I do n't know where we got

[PS1UW]

[UNCLEAR]

[PS1UU]

what with the amount of to-ing and fro-ing with agency staff and vacancies er that we 've got erm

[FUKPSUNK]

And the graduates initially were only putting in about a hundred and thirty three thousand and they came out as four and a half .

[PS1UW]

Right . Oh well I take back what I said then .

[PS1UU]

Please take it back . Because that is bound to be a volatile part of the business .

[PS1V0]

[UNCLEAR]

[PS1US]

Can I ? I 'm , I 'm not an accountant or an economist

[FUKPSUNK]

No .

[PS1US]

or anything like that [UNCLEAR] .

[PS1UT]

But by God , you 've got a lot of money . Yeah .

[PS1US]

But , bloody wish we had .

[FUKPSUNK]

[PS1US]

But one thing that is very relevant which , which you 've got ta think about is that , we all thought Operation Quickspend was great news did n't we ?

[PS1UW]

Yes .

[PS1UU]

It 's bad news is n't it ?

[PS1US]

We did . It 's absolutely the worst type of business we ought to be

[PS1UT]

Hear hear .

[PS1US]

doing .

[PS1UW]

I 'll buy that .

[PS1US]

Because it

[FUKPSUNK]

[UNCLEAR]

[PS1US]

involves staff in overtime

[PS1UU]

Yeah . Which [UNCLEAR]

[PS1US]

to get the job done which we can not recover .

[PS1UT]

And it meant that jobs you 'd already got planned

[PS1US]

So that 's

[PS1UT]

were thrown into chaos

[PS1US]

Yeah .

[PS1UT]

anyway [UNCLEAR]

[PS1UU]

But

[PS1US]

[UNCLEAR]

[PS1UT]

But

[FUKPSUNK]

[UNCLEAR]

[PS1US]

[UNCLEAR] think it 's good business when it 's

[FUKPSUNK]

[UNCLEAR]

[PS1US]

really bad news .

[FUKPSUNK]

Yeah .

[PS1UW]

I [UNCLEAR] bad news Terry but it 's work .

[PS1UU]

It 's bad news , it 's bad news on a time basis .

[PS1US]

Yeah .

[PS1UU]

It 's good news if we do it on a fixed fee and say , we have had to enhance some of our rates

[PS1US]

Correct .

[PS1UW]

Mm .

[PS1UU]

to cover certain bits and

[PS1US]

Yeah .

[PS1UU]

pieces .

[PS1US]

Correct . But we [UNCLEAR] Yeah .

[PS1UT]

But it 's a good marketing exercise the fact that you do it .

[PS1US]

It is and in terms of

[PS1UU]

Yeah .

[PS1US]

profitability [UNCLEAR]

[PS1UT]

You can turn round and say [UNCLEAR]

[FUKPSUNK]

Get lost .

[PS1US]

it 's destroyed the figures .

[PS1UT]

[UNCLEAR] no use going to York they ca n't [UNCLEAR] .

[PS1US]

Yeah but the [UNCLEAR] the funny thing was that if we had n't

[FUKPSUNK]

[UNCLEAR]

[PS1US]

of done Quickspend , you 'd have been looking at figures that showed a lot more profitability .

[PS1UW]

Yeah .

[FUKPSUNK]

Oh [UNCLEAR] .

[PS1UU]

Yes .

[FUKPSUNK]

Er ?

[PS1US]

You would .

[PS1UU]

No . I think [UNCLEAR]

[PS1US]

It would because the overtime [UNCLEAR]

[PS1UU]

[UNCLEAR] the same profit .

[FUKPSUNK]

If you 're charging off er an M S two on a twenty four pound an hour

[PS1US]

It 's the supervisors that are the problem .

[PS1UU]

The supervisors when they work double time

[FUKPSUNK]

Yeah .

[PS1UU]

contribute something like about fifty P an hour towards the overheads .

[FUKPSUNK]

[UNCLEAR]

[PS1US]

That 's all .

[PS1UU]

It is a positive contribution though

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

a and , and their standard their standard year , the their standard year

[PS1US]

But their expenses you [UNCLEAR] .

[PS1UU]

does ah ri yes . There 's the expenses .

[PS1US]

There 's all their expenses [UNCLEAR] .

[PS1UU]

But their standard year does erm make the normal

[FUKPSUNK]

Yeah .

[PS1UU]

contribution

[PS1US]

Anyway

[PS1UU]

towards the overheads .

[PS1US]

It 's not quite the bonanza we think it

[PS1UW]

Do we need ?

[PS1US]

is when you 're doing a Quickspend . You think

[PS1UW]

No .

[PS1US]

great ! You know loads of work . [UNCLEAR] money in but in actual fact it 's , it 's going out faster than it 's coming in .

[FUKPSUNK]

No i

[PS1UW]

Thanks for pointing that out Terry

[PS1UU]

No . I i i it 's not .

[PS1UU]

But i it 's

[PS1US]

But [UNCLEAR]

[PS1UW]

Well you have raised a point

[PS1UW]

and that is that

[FUKPSUNK]

No .

[PS1UW]

the over the next [UNCLEAR] years

[PS1US]

We just spent seven thousand quid on Alwyn [ANONYMIZATION] that 's non-recoverable because of Quickspend .

[PS1UW]

Te the important message that you 're , you 've raised and it is a very important one , is that over the next years , I mean we , we will have to change the way that we charge for

[PS1US]

Yeah .

[PS1UW]

that service .

[PS1US]

Yeah .

[PS1UW]

I mean at the moment we ca n't . There 's no benefit to us . All we would

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

do is end up making a bigger profit

[FUKPSUNK]

Mm .

[PS1UW]

which , which we would just have

[PS1US]

Do you think ?

[PS1UW]

to put into limbo .

[PS1US]

Sorry . Andrew did n't think I was right there .

[PS1UU]

He 's not .

[PS1US]

You , you

[PS1UU]

No .

[PS1US]

you , you sh you shook you head when I said Alwyn had made a loss .

[PS1UU]

No . Yes .

[FUKPSUNK]

He would have earned more income on the seven thousand pounds .

[PS1UU]

He would because some of it is only time and a third

[PS1US]

No . That seven thousand was only the overtime payment .

[PS1UW]

Yes .

[PS1US]

He was getting paid standard time anyway and the hours going forward on DOPACS

[PS1UT]

[UNCLEAR] seven thousand [UNCLEAR]

[PS1US]

for site supervision would only be straightforward hours .

[PS1UU]

Yes . But if , if , if Alwyn makes his normal contribution during his thirty six and a half hour week

[PS1UT]

Two point six .

[PS1UU]

then if we 're charging him out at roughly two point one , which I think we are something like that with our discount

[PS1UW]

He 's already covered his overheads .

[PS1UU]

he 's covered his overheads . If we pay him at time and three quarters which is the most we can pay him , we 're still making point six of a er on top of that .

[FUKPSUNK]

The contribution that he actually earns is [UNCLEAR] .

[PS1US]

I ca n't believe you 're telling me the truth because that would mean if everybody worked overtime on that basis , we 'd all still making a profit .

[PS1UW]

Yes .

[FUKPSUNK]

[UNCLEAR]

[PS1UT]

[UNCLEAR] much though .

[PS1US]

Ca n't work .

[PS1UU]

You do n't make very much but you make a bit .

[PS1US]

It ca n't be true cos

[PS1UU]

As a percentage

[PS1UT]

Have a look [UNCLEAR]

[FUKPSUNK]

It 's close .

[PS1US]

it ca I mean that just ca n't be true .

[PS1UU]

Alright .

[PS1UW]

Right . Next thing .

[PS1UV]

Can I raise one final point

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

on this ? And that is I think the costs

[FUKPSUNK]

Mm .

[PS1UV]

the on-costs er to B E S , and it 's pro-rata to the others , of fifty six thousand pounds for services largely at the business planning manager . I would like to know what I get for that .

[PS1UW]

Right . Well

[PS1UV]

That 's equivalent to two members of staff .

[PS1UW]

I w I was coming , I was coming almost to that Jim . Do you mind if I just

[PS1UV]

No .

[PS1UW]

raise a , a very fundamental point ? And this is i if I take it t to sheet ten , which is the staff numbers statement .

[FUKPSUNK]

Is this with Irish ? No ?

[PS1UW]

No . Staff numbers statement erm and , and we look at the right hand column , you will find that we have a hundred and thirty nine fee earning people , and fifty eight support . Which works out as a percentage , that twenty nine percent of our staff [UNCLEAR] the moment are support staff . I believe that is too high .

[PS1UV]

So do I .

[FUKPSUNK]

Some are trainees actually do maybe I 've classed the fee earning staff which are on the areas , actually maybe some are n't actually non fee earners . The twenty three trainees .

[PS1UW]

Right . Can I ? Cos what I w I mean it 's jus t I do n't [UNCLEAR]

[PS1UU]

Oh yes . You 've got the you 've got all the twenty three in there a and

[FUKPSUNK]

They 'll be

[PS1UU]

three quarters of those are fee earning at any one time .

[PS1UW]

Right . Whi ? Well I would like those numbers t to be adjusted . I 'll tell you what I was gon na do er I was gon na point out two things . One is that twenty nine percent is too high and you 've explained that is n't , that is an artificial figure .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

And if it 's an artificial figure then we should readjust the figures to

[PS1UV]

Mm .

[PS1UW]

to show the realism of the situation . I was gon na compare that with the er th th the , the numbers under your heading of actual , where we have an establishment of two hundred and forty eight . Right ?

[PS1UT]

No . Cos if

[PS1UU]

Yes .

[PS1UT]

Ah yeah .

[PS1UW]

Two hundred and forty eight .

[PS1UT]

Mhm .

[PS1UW]

Now twenty nine as a proportion of two hundred and forty eight , works out as er somewhere around about ten percent . Right ?

[PS1UT]

Mhm .

[FUKPSUNK]

That 's twenty nine percent [UNCLEAR]

[PS1UW]

Oh shit ! Sorry .

[PS1UT]

Fifty eight of two hundred and forty eight .

[PS1UW]

If it 's still , it 's twenty five percent is n't it ? Yeah . It 's still high . Right .

[FUKPSUNK]

There is [UNCLEAR] .

[PS1UU]

Yes .

[PS1UW]

Right .

[PS1UU]

That 's always the case .

[PS1UW]

Yeah . Yeah . Okay . So we 've come the premise . Erm twenty nine percent is too high . What is the actual percentage of support compared to fee earning ? That is the next question . And then the final question is , what is what should our target percentage be ?

[PS1UU]

And then the next question is , what do we prep

[PS1UW]

How do we ? What do we do about it ?

[PS1UU]

what services that we incur at the moment , are we prepared to give up ?

[PS1UW]

What do we do about it ? That 's right . Because I take it that that support , those non , those support non fee earning staff are , me and Nola , er the clerical staff in P Way , works , B E S

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

bridges

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

almost the whole of erm [UNCLEAR]

[PS1UU]

The whole of my organization .

[PS1UW]

of , of , of Trevor 's organization ,

[FUKPSUNK]

Q [UNCLEAR]

[PS1UU]

And , and , and

[PS1UW]

And Q [UNCLEAR]

[PS1UU]

And Quality and erm

[PS1UW]

Yeah .

[PS1UU]

the clerical staff in the Quantity Surveyors .

[PS1UW]

Over to you Jim . Sorry . I just I wanted to bring that out because I do feel that twenty nine percent is , is too high . Er an and I

[FUKPSUNK]

No .

[PS1UW]

I have noted what Andrew 's said about the graduates , and that we are actually getting some fee earning

[FUKPSUNK]

Mm .

[PS1UW]

from them .

[PS1UV]

Well look at , look at , look at that my organization bought for twenty six , twenty seven staff , fifty four thousand pounds .

[PS1UW]

Mm .

[PS1UV]

Now two thousand pounds per member of staff I , I feel that it 's a very very high figure . Considering we 're paying for personnel on top of it and , and all the other things like telephones and accommodation . I asked the question , what am I getting for two thousand pounds a head ?

[PS1UW]

Does that two ? Is that two thousand pounds s purely from business planning management ?

[PS1UV]

Well well the majority of , of it is . Yes . I mean [UNCLEAR]

[PS1UW]

Or is it from your own clerical section ?

[PS1UV]

[UNCLEAR]

[PS1UU]

No . No . No . Over and above the fact that he has three clerks ,

[PS1UW]

Right .

[PS1UU]

he h is to , having to pick up on a per capita basis of fee earners , which is how Andrew has distributed these costs .

[PS1UW]

Mm .

[PS1UU]

He 's having to pick up the equivalent of

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

two thousand pounds per fee earner . To enjoy

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

having you and Nola , Trudy and

[PS1UW]

Dennis . No and Peter .

[PS1UU]

Peter and my organization . Now Jim 's arguing

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

perhaps

[PS1UW]

That it 's too high .

[PS1UU]

that it 's too high .

[PS1UV]

Well it 's equivalent , it 's equivalent

[PS1UW]

I do n't disagree .

[PS1UV]

to two to three staff . It 's almost I could take on board another two to three clerks , and I could say , could I do what

[PS1UW]

[UNCLEAR]

[PS1UV]

that overhead currently does for me ?

[PS1UW]

Right .

[PS1UV]

With an extra two to three people ? Now tha that 's just very crude putting it [UNCLEAR] .

[PS1UT]

But you could n't . You could n't do the DOPACS could you ? You co you co

[PS1UW]

Cos the I Ts support er

[PS1US]

I think what is more interesting [UNCLEAR]

[PS1UV]

Why could n't I do the DOPACS ?

[PS1UW]

Safety . [UNCLEAR]

[PS1UV]

Why ca n't I do appointment contracts ? I 've argued this for long enough . Yes I can .

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

Not , not , not , not [UNCLEAR] . Yes I want to or [UNCLEAR]

[PS1US]

Can I make the point

[PS1UT]

Yeah .

[PS1US]

[UNCLEAR] got ta emphasize Jim 's

[PS1UT]

[UNCLEAR]

[FUKPSUNK]

Yeah .

[PS1US]

I do n't know the answers but I 'm gon na emphasize the point now . Jim did say if I looked at mine , and I only have just looked at it er if I 've read the fig if I 've read the figures right and I

[PS1UV]

[UNCLEAR] you pay a lot more than [UNCLEAR] .

[PS1US]

have n't got many more staff only about

[PS1UT]

[UNCLEAR] twenty four .

[FUKPSUNK]

Mm .

[FUKPSUNK]

Yeah .

[PS1UW]

Would you pay ?

[PS1US]

I pay seventy seven thousand pounds .

[PS1UW]

Mm .

[PS1US]

Which is an hell of a lot of money compared to your

[PS1UW]

Gents I

[PS1US]

lot .

[PS1UW]

I , I , I think

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

Pardon ?

[FUKPSUNK]

[UNCLEAR] staff .

[PS1UW]

Yeah .

[PS1US]

And thirty two staff when I 'm paying seventy

[PS1UW]

Well Rog Roger [UNCLEAR]

[PS1US]

seven thousand quid .

[PS1UT]

[UNCLEAR]

[PS1UV]

Well all the same proportions are n't they ? We 're

[PS1UU]

Yes .

[PS1UV]

paying the same for it .

[PS1UW]

Again . Can I suggest that what we need to do

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

about this

[PS1US]

Yeah .

[PS1UW]

is we 've i highlighted

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

a problem , and I think it is a genuine problem , probably the biggest problem that we have to address at the moment . Erm and I

[PS1UT]

Mm .

[PS1UW]

I think

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

we should , we should set a target , an initial target , that we wish to hi to hit . And a as a crude thing I was gon na suggest erm two course of action . One is Andrew goes away now and readjusts these figures , t to put the graduates , some of the graduates into the fee earning er column . Come up with a revised percentage .

[PS1UU]

That 's not gon na affect the point that Jim Jim 's talking about

[PS1UW]

It is .

[PS1UU]

poun no he 's not . Jim 's talking about pounds . Jim 's talking about the fact th th th the salaries of the graduates do n't come into that . The gr the , the salaries of the graduates have been shared out among the people who have earned fees from them while they 've been there .

[PS1US]

Individually . [UNCLEAR]

[PS1UV]

[UNCLEAR] I made a thirty four thousand pound profit at the end of March , and then Trevor gave me a bill for fifty six thousand

[PS1UW]

Which demolished the whole lot and more .

[PS1UV]

for his services . Now the

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

point is , another point to note is I had

[FUKPSUNK]

Mm .

[PS1UV]

no idea that charge was coming on board .

[PS1UW]

Well that 's not good enough .

[PS1UV]

Way through

[FUKPSUNK]

Ah .

[PS1UV]

the financial year . I did n't

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

Now

[PS1UW]

Well that 's not good enough .

[PS1UU]

Wait a minute . Wait a minute . That 's not fair .

[PS1UV]

I did n't .

[PS1UU]

We when we have , when we have done , I mean tha that 's is n't a a charge to you . You wo n't actually have to pay it out . All we 've actually done is to say , right

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

if we 've got these overheads , I mean it was always shown as another lump of money in the bottom . Business and planning manager , minus so much or in brackets or whatever . What we decided to do , because I thought that 's what you 'd been pressing for , was to show that as the equivalent affect of , okay , you think you 're making these profits but you 're actually enjoying services that you 're not paying for .

[PS1UV]

About period ten and correct me if I 'm wrong Andrew I was told it would be about a thousand , roughly a thousand pounds per fee earning employee . It 's over two thousand pounds per fee earning employee .

[PS1UU]

Well then Andrew gave you

[PS1UV]

Now what

[PS1UU]

the wrong figure .

[PS1UV]

Well what I 'm saying is , yeah and I mean we 're all learning by this . If you 're gon na run a business , you need to know what charges are coming on board you so you can adjust your rates so you

[PS1UW]

Mm .

[PS1UV]

can go for

[PS1UW]

[UNCLEAR]

[PS1UV]

more work

[PS1UU]

But , but we

[PS1UV]

and this sort of thing .

[PS1UU]

But , but we are adjusting our rates and going for more work on the basis of a group ,

[PS1UW]

Yes .

[PS1UU]

and not on the basis of individual offices .

[PS1US]

Right . But I think what 's [UNCLEAR] , what

[PS1UV]

Oh no , no , no , no . Hey

[PS1US]

may be of relevance

[PS1UV]

wait a minute . If I 'm

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

accountable

[FUKPSUNK]

Yeah .

[PS1UV]

for the performance of B E S which I am

[PS1US]

[UNCLEAR] group . Yeah .

[PS1UV]

rightly so

[PS1US]

[UNCLEAR] [UNCLEAR]

[PS1UV]

I 've got ta have authority to run it . And that means I 've got ta have the information upon which to run it .

[PS1UW]

[UNCLEAR]

[FUKPSUNK]

You could . That could be [UNCLEAR]

[PS1UV]

If I 've got a gap in the workload I can go and

[FUKPSUNK]

Mm .

[PS1UV]

fill a gap .

[PS1US]

But I think I , I think what I 'd like to

[PS1UV]

You know .

[PS1US]

know Hugh , to try to help [UNCLEAR] the point

[FUKPSUNK]

[UNCLEAR]

[PS1US]

I 'd like to know what the staff do in Trevor 's organization . If that is n't a rude question .

[PS1UV]

[UNCLEAR] not on . This is , I , I 'm not looking for a [UNCLEAR]

[PS1US]

[UNCLEAR] . You see I have some [UNCLEAR]

[PS1UU]

Oh why not ? It 's er

[FUKPSUNK]

[UNCLEAR]

[PS1US]

No . No . Trevor . No . Wh wh when we 're looking at

[PS1UU]

Alright then .

[PS1US]

when we 're looking at cost , cost and what have you . You know what can be done elsewhere and how we can best utilize existing staff , it may well be as somebody has said , that I mean we 've got Rachel there , just to pick on one post , where you 're , cos it 's one I happen to know what 's she , what 's she supposed to be doing . Or some of what she 's supposed to be doing

[PS1UW]

Mm .

[PS1US]

is to be honest she 's of little benefit to my organization . She organizes training

[PS1UW]

Mhm .

[PS1US]

but Jeremy could do that . One of my other clerks could actually do that .

[PS1UW]

Or we could take the work off Jeremy

[PS1UU]

Or , or , yes , I mean wh what

[PS1UW]

[UNCLEAR]

[PS1UU]

you could ac what you , what you , you 've got ta be careful what you 're

[PS1UW]

We could centralize training again .

[PS1UU]

actually saying is that perhaps you do n't need

[PS1US]

Well I do n't know what the , I do n't know what the [UNCLEAR]

[PS1UU]

three clerks

[PS1UW]

Absolutely .

[PS1UU]

in each of the design functions .

[FUKPSUNK]

Yes .

[PS1UU]

And two clerks is , which is what

[PS1UW]

Quite .

[PS1UU]

Norman manages with , might more be the order of the day .

[PS1UW]

Wh what I would like to

[PS1UV]

I agree .

[PS1UW]

suggest we do , beca because it is a very valid point

[PS1US]

I 've only got two [UNCLEAR] supervisors .

[PS1UW]

and , and it 's one that I think is , it is a priority one for addressing , I think we should ask Trevor er and An and Andrew , t to draw up if you like details of the whole of the costs of the overheads within this organization . I mean we know wha we know what Trevor 's is a Trevor 's is transparent . It 's three hundred and twenty two thousand pounds a year .

[FUKPSUNK]

Mm .

[PS1UW]

Er what I

[PS1UV]

Yeah but what ? What are we actually getting for that ?

[PS1UW]

Right . Wh what I was gon na su

[PS1UV]

[UNCLEAR] fifty thousand [UNCLEAR]

[PS1UW]

I seriously think Hugh coming back to my point , I seriously do n't know what

[PS1UV]

[UNCLEAR]

[PS1US]

those staff do .

[PS1UW]

Yeah . I [UNCLEAR]

[PS1US]

I know what some of them do

[PS1UW]

Let me finish .

[PS1US]

I ca n't assess

[PS1UW]

I was I was gon na suggest that Trevor an an and Andrew draw up

[PS1V0]

Do you know what yours do ?

[PS1US]

Yes .

[FUKPSUNK]

Shh .

[FUKPSUNK]

[PS1US]

Yes .

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

Trevor and Andrew draw up a comprehensive list of

[PS1US]

[UNCLEAR]

[PS1UW]

what the overall overhead is for this organization , in terms of people

[PS1UX]

[PS1UW]

and expenses and so on . That we then analyze that , that , that , that report indicates what people do , and we analyze , if you like , where we can investigate possible reductions .

[PS1US]

Alternative ways of doing it .

[PS1UW]

Because I mean if we add all these together gents , I mean I pi I homed in on the number , on , on the people , because if you look at our budgets , staff costs are something like ninety percent of our budget

[PS1UV]

Mm .

[PS1UW]

make up .

[PS1US]

Yeah .

[PS1UW]

Which means that , that twenty nine percent is n't far off representing the overhead charge on this organization .

[PS1UV]

I know .

[PS1UW]

And I , and I said my premise was , if that 's the case , it 's too bloody high . And my initial target then would be to say , look , what would we have to do to reduce that twenty nine percent to twenty percent ? Would it be get rid of one of Roger 's clerks ? Get rid of Rachel ? Get rid of me ? Get rid of Nola ? But you know what , what would we want to do

[PS1UV]

You have to ask the questions

[PS1UW]

to bring that down ?

[PS1UV]

do n't you ? If you do n't ask the question the charges will

[PS1UW]

Now that

[PS1UV]

just go up .

[PS1UW]

that is what I employ a business manager to do .

[PS1US]

I mean maybe the money , a lot of , is it , is anything to do with the , not the staff costs , but in actual fact the C A D equipment we 've bought ?

[PS1UV]

No it 's additional [UNCLEAR] .

[PS1UU]

No it 's not . No . This is pure staff .

[PS1UV]

It 's got nothing to do with that . This is

[FUKPSUNK]

Yeah .

[PS1UU]

this is purely staff costs .

[FUKPSUNK]

Purely staff costs .

[PS1UV]

Because there 's er

[PS1UW]

So c

[PS1UV]

Well

[PS1UW]

I would suggest that is the action that we take . Thank you for raising it but I think we should now get Trevor to er draw up er a report on , on , on what the make-up of the overheads on this organization is . Erm what we get for the money , and erm where there are possibilities for us to consider reducing that overhead .

[FUKPSUNK]

Mm .

[PS1UW]

And we might not like what we see . But we might on the other hand . And it might be like [UNCLEAR] .

[PS1UV]

And be pretty sure we 're not as efficient as we sh as we should be and I 'm not just talking about

[FUKPSUNK]

I mean apart from costs

[PS1UV]

[UNCLEAR] our own offices .

[FUKPSUNK]

the administration [UNCLEAR]

[PS1US]

I think the drive next year there ought to be a theme .

[PS1UW]

Sorry ca can we just let this [UNCLEAR] ?

[FUKPSUNK]

Part of the cost cos we divide the charge of the [UNCLEAR] into our organization on a staff number basis for admin charges , typing services ,

[PS1UW]

Mhm .

[FUKPSUNK]

we get a share of the typing services , or the , the print unit [UNCLEAR] .

[PS1UW]

Mhm .

[FUKPSUNK]

Our organization does n't actually use it .

[PS1UU]

Do n't use it . Yeah .

[FUKPSUNK]

So what we 're doing is we then send them this , why do n't we pass it out to the other piece of the group ?

[PS1UW]

Mhm .

[FUKPSUNK]

This is really their share back again . But that admin charge it would ge get charged from Intercity East Coast . If we were n't there , the plan print room would still cost the same amount of money .

[PS1UW]

It would n't

[PS1UU]

I see .

[PS1UW]

cost us because [UNCLEAR]

[PS1UU]

Yeah . So effectively we 're paying , whilst we never use the typing pool or the plan print room , we 're paying a proportion of those costs on a per capita basis

[FUKPSUNK]

That 's it .

[PS1UU]

and then passing those back to you .

[PS1US]

And the typists .

[FUKPSUNK]

Yes .

[PS1UW]

Well look . Let us , let us see what it is

[PS1US]

I could manage that [UNCLEAR]

[FUKPSUNK]

Mm .

[PS1UW]

l let's get it transparent . Let's get it on

[FUKPSUNK]

Put it on the table . Yeah .

[PS1UW]

the table , and see what the build up of th of the ov

[FUKPSUNK]

[UNCLEAR]

[PS1UW]

overall overhead on this organization is , and whether there are areas that we could er th that we could change .

[PS1UU]

I mean we could rejig things and charge sort of sixty or seventy percent of Rachel 's time against the graduates and then charge that back off

[PS1UW]

It does n't [UNCLEAR] .

[PS1UU]

against the people that use the graduates .

[PS1UW]

But , but you 're not reducing the overhead on the organization .

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

No you 're not you 're ju you 're

[FUKPSUNK]

[UNCLEAR]

[FUKPSUNK]

[UNCLEAR]

[PS1UU]

just moving it around a a and just makes it more acceptable

[PS1UW]

And that 's not the object of the exercise .

[PS1UU]

to Jim and less acceptable

[PS1UW]

Yeah .

[PS1UU]

to Roger and Terry .

[PS1UV]

I 've had to turn half of one of my clerks over to fee earning work . But I did it deliberately because the

[PS1UW]

Mm .

[PS1UV]

I did n't have enough work for three clerks .

[PS1UU]

Absolutely . I

[PS1UV]

But I do n't , but I ca n't manage

[PS1UW]

Mm .

[PS1UV]

with just two . That 's the problem . When you 've small numbers you get into difficulties

[FUKPSUNK]

[UNCLEAR]

[PS1UV]

of